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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
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Business response:
Dear Alicia. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. Providing outstanding experiences for our guests is our utmost priority, and we are delighted that we could exceed your expectations. We look forward to welcoming you back for another exceptional experience on your next visit to Louisville, KY.
Business response:
Dear Lucas. Thank you for sharing your feedback with us. Please accept our sincerest apologies for any inconvenience you encountered during your stay. Your feedback is invaluable to us as it helps us to identify areas where we can improve. Once again, we apologize for the inconvenience caused, and we hope to have the chance to welcome you back for a much-improved stay.
Great place very beatiful and definitely for whiskey lovers
Business response:
Dear George. Thank you for taking the time to share your feedback with us. We are pleased to learn that you had an excellent stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future.
This hotel is for adults only
Business response:
Dear Polly. Thank you for taking the time to share your feedback with us. We are pleased to learn that you had an excellent stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future.
Almost new and very safe with above average security. Restaurant Chop House was excellent as well as the service. Great place for a stop over when traveling from afar.
Business response:
Dear Glenn. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have the pleasure of welcoming you back for another comfortable stay soon.
Business response:
Dear Veda. Thank you for taking the time to share your feedback with us. Your satisfaction is very important to us, and we appreciate your honest feedback. If there is anything that we could've done differently to earn a 5/5, please let us know. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future.
Cave light experience stay Amazing Hotel, person at check was so friendly and helpful.Rooms are great,beds are so comfortable. Can’t say enough how impressed we were staying here. The price was so reasonable I couldn’t believe it. Would highly recommend!
Business response:
Dear Brad. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have the pleasure of welcoming you back for another comfortable stay soon.
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.3 star rating with 6,973 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It is open 24/7.