Derby City Gaming and Hotel

4.3

Hotels
Louisville, KY

About this business

Hospitality Hotels

Location details

4520 Poplar Level Rd, Louisville, KY, 40213, United States

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4.37,034 reviews

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Polly

11 months ago

This hotel is for adults only

Business response:

Dear Polly. Thank you for taking the time to share your feedback with us. We are pleased to learn that you had an excellent stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future.

Glenn

11 months ago

Almost new and very safe with above average security. Restaurant Chop House was excellent as well as the service. Great place for a stop over when traveling from afar.

Business response:

Dear Glenn. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have the pleasure of welcoming you back for another comfortable stay soon.

Veda

11 months ago

Business response:

Dear Veda. Thank you for taking the time to share your feedback with us. Your satisfaction is very important to us, and we appreciate your honest feedback. If there is anything that we could've done differently to earn a 5/5, please let us know. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future.

Brad

11 months ago

Cave light experience stay Amazing Hotel, person at check was so friendly and helpful.Rooms are great,beds are so comfortable. Can’t say enough how impressed we were staying here. The price was so reasonable I couldn’t believe it. Would highly recommend!

Business response:

Dear Brad. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have the pleasure of welcoming you back for another comfortable stay soon.

scott

11 months ago

very nice rooms rooms for the price , staff is very helpful and polite

Business response:

Dear Scott. Thank you so much for taking the time to give us your valuable feedback! We are thrilled to hear that you had an excellent stay with us and our team members were able to exceed your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY.

Case

11 months ago

Business response:

Dear Case. Thank you for taking the time to share your feedback with us. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future.

Bill

11 months ago

Very nice and enjoyable

Business response:

Dear Bill. Thank you so much for taking the time to give us your valuable feedback! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY.

Adam

11 months ago

Business response:

Dear Adam. Thank you for taking the time to share your feedback with us. We are pleased to learn that you had an excellent stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future.

Shontae

a year ago

Business response:

Dear Shontae. Thank you so much for taking the time to provide your feedback. We are glad to learn that you had an amazing time at Derby City Gaming & Hotel. We look forward to welcoming you back soon.