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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Ready to enjoy even more of what you love at Derby City Gaming? You’re in luck—the all-new Derby City Gaming Hotel is now open! Proudly owned and operated by Churchill Downs, the stylish 123-room hotel features 14 corner suites and a luxurious Presidential VIP suite. Hit the jackpot on the newly expanded gaming floor with over 1,300 of the hottest games, including an outdoor smoking room and VIP gaming area. Remember to use your Players Card every time you wager to be eligible for promotions, bonus Free Play and other perks.... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Hello Lou. Thank you for taking the time to provide feedback on your recent stay at Derby City Gaming & Hotel. We are glad to learn that you had a great stay experience and we look forward to hosting you again.
excellent cleaning, relentless rooms
Business response:
Thank you for your valuable feedback, Mayelin. We are glad to hear that you had a great stay experience. Please do visit us again when travels bring you back to Louisville, KY.
Business response:
Hello Shaun. Thank you for taking the time to provide your feedback on recent stay at Derby City Gaming & Hotel. We are delighted to learn that you had a great stay experience and we look forward to hosting you again in near future.
Business response:
Thank you for taking the time to provide your valuable feedback, Vanessa! We are delighted to learn that you had a great stay experience with us at Derby City Gaming & Hotel. We appreciate you choosing Derby City Gaming & Hotel for your stay and look forward to hosting you again.
Good parking Decent food with a high end steak house and a fast food place with pizza, chicken and salads. Only real compla9nt is the Luke warm shower.
Business response:
Hello Doug. Thank you for taking the time to provide your feedback on recent stay at Derby City Gaming & Hotel. Please accept our sincerest apologies for the issue with shower. I have shared your feedback with our facilities department so they can resolve the issue to avoid future guest dissatisfaction. We would highly appreciate another opportunity to host you and exceed your expectations.
The service from all the staff members (front desk, housekeeping and casino) were excellent!
Business response:
Thank you for your kind words, Janelle. Your compliments will be shared with our entire team at Derby City Gaming & Hotel and would serve as encouragement to deliver exceptional customer service to our valued guests. We look forward to hosting you when you’re back in Louisville.
Very clean and quiet hotel with excellent front desk staff. Adults only so no screaming kids running down the hallway at night. Will definitely stay again the next time we’re in Louisville
Business response:
Thank you for taking the time to provide your valuable feedback on recent stay at Derby City Gaming & Hotel. We are glad to hear that you had an exceptional stay experience. We look forward to hosting you when travels bring you back to Louisville.
Business response:
Thank you for your valuable feedback, Brian. We are thrilled to learn that you had an exceptional stay experience with us at Derby City Gaming & Hotel. We genuinely appreciate your loyalty and look forward to hosting you again in near future.
Beautiful facility would stay again in a heart beat.
Business response:
Thank you for your valuable feedback, Gretchen. We are thrilled to learn that you had a great stay experience. We appreciate your loyalty and look forward to hosting you in near future.
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.6 star rating with 5,226 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is closed now. It will open tomorrow at 9:00 a.m.