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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Ready to enjoy even more of what you love at Derby City Gaming? You’re in luck—the all-new Derby City Gaming Hotel is now open! Proudly owned and operated by Churchill Downs, the stylish 123-room hotel features 14 corner suites and a luxurious Presidential VIP suite. Hit the jackpot on the newly expanded gaming floor with over 1,300 of the hottest games, including an outdoor smoking room and VIP gaming area. Remember to use your Players Card every time you wager to be eligible for promotions, bonus Free Play and other perks.... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The beds were not very comfortable and there was a constant dripping noise in the wall next to our bed. The music from the casino was so loud we could here it on the 5th floor we were staying at. The front desk staff not friendly and gave us next to no info about our stay. We were 3hours past check in time but was asked to havd a seat till he found out if our room was clean. Should Have been done at 3 glad we were behind schedule. We wouldnt stay again the vibe was not a very friendly one.
The Check-in was easy. I felt safe with the key cards for the elevators and the rooms. I was impressed with how clean and new everything was. Even though there was a casino below, I could not hear it and my room was very quiet. In the casino itself, I loved the huge screens at the sports bars and there were adequate food options available.
Business response:
Richard, Thank you for the 5 Star review and kind words regarding the safety and options for dining.
Great place to spend a few days, rooms were awesome.
Business response:
Robert- Thank you for the 5 star review! We appreciate your business and look forward to seeing you again soon.
Great Hotel!
Business response:
JenniferThank you for the 5 * review! We look forward to seeing you again soon.
Business response:
Dear Denise. Thank you for your valuable feedback. We are pleased to learn that you had an exceptional stay with us. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future.
Business response:
David, Thank you for the 5 star review.
Great rooms very clean and big
Business response:
Cory- Thank you for the 5 * review of our rooms.
I would have given an excellent overall but we had luke warm showers all week but cold showers last two days. They did give me a refund but still have not seen it come back through Expedia. The eatery food quality was not good we had a club sandwich and lunch meat and cheese in sandwich was like fake meat and cheese. The meat was like some kind of ground meat like bologna. Bar drinks were very good. We did not get a chance to try dinner at the restaurant. We would stay again.
Business response:
Thank you for your positive review! We apologize for the shower inconvenience. We hope to have you stay again to correct this issue.
Business response:
Thank you for the Perfect 10!
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.6 star rating with 5,229 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is closed now. It will open at 9:00 a.m.