Derby City Gaming and Hotel

Business response:

Dear Debra. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in the... read more

Business response:

Dear Randy. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests. We hope to ... read more

Business response:

Dear Kimberly. Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. Your kind words are truly appreciated by all of us here. We can't wait to welcome you back for another delightful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to reac... read more

Business response:

Dear Jacki. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in the... read more

Business response:

Dear Lorraine. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in ... read more

Business response:

Dear Angel. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in the... read more

Business response:

Dear Jamed. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in the... read more

Business response:

Dear John. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests. We hope to h... read more

Business response:

Dear Valerie. Thank you for sharing your feedback with us, although we are truly sorry to hear about your recent experience at Derby City Gaming Hotel. Please accept our sincerest apologies for any inconvenience or disappointment you encountered during your stay. We understand how important a comfortable and pleasant stay is for our guests, and we regret that we fell short of meeting your expectations on this occasion. Your feedback is invaluable to us as it helps us to identify areas where we can improve. Once again, we apo... read more