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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Ready to enjoy even more of what you love at Derby City Gaming? You’re in luck—the all-new Derby City Gaming Hotel is now open! Proudly owned and operated by Churchill Downs, the stylish 123-room hotel features 14 corner suites and a luxurious Presidential VIP suite. Hit the jackpot on the newly expanded gaming floor with over 1,300 of the hottest games, including an outdoor smoking room and VIP gaming area. Remember to use your Players Card every time you wager to be eligible for promotions, bonus Free Play and other perks.... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hotel was very clean and gorgeous. There were some things missing that should have been in the room.... a make up mirror, some drinking glasses, an extra blanket. The inroom coffee maker didn't work well. Otherwise everything was great!
Business response:
Thank you for your positive review! We do apologize for the coffee maker not working in your room. We hope to see you again to hopefully make this right!
Could be better Booked king suit got put in double bed. Front desk nigh shift was not nice. She was short with my husband.
Business response:
We are sorry for the inconvenience caused to you during you stay. Please know we apologize and we are working with this agent to correct.
Cleaness
Business response:
Thank you for your review and remarks regarding the cleanliness of the hotel and property. We appreciate your business and look forward to seeing you again soon.
Very nice. Very clean. Rooms are BIG!!! Restaurants very good…. Casino right off the lobby….
Business response:
Jeffrey- Thank you for the 5 star review. We appreciate the kind words are thrilled you enjoyed your stay.
Business response:
Mark- Thank you for the Perfect 10! We look forward to hosting you again the next time you are in the area.
It was an immaculate facility! Extremely clean. Great Staff! Parking lot was very full with narrow spaces. My only issue
Business response:
Jeremiah- Thank you for your 5 star review. We appreciate the kind words and look forward to hosting you once again
Business response:
Manuel- Thank you for the 5 star review!
Business response:
Dear Michelle. Thank you so much for your valuable feedback! We are thrilled to learn that you had a fantastic experience during your stay at Derby City Gaming & Hotel. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you back for another delightful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to reach ... read more
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.6 star rating with 5,229 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is closed now. It will open at 9:00 a.m.