Desert Ridge Family Physicians

Kat R. 

on Yelp

12 years ago

I have finally found my primary care office -- no matter where I live in Phoenix I will absolutely be a patient of Desert Ridge Family Physicians. This medical practice is unique: appointments are scheduled 24-48 hours in advance (So if you want to see the doctor on Wednesday you call on Monday). They ONLY schedule appointments 1-2 days out. At first I thought this was weird but it's actually genius: when you schedule an appointment you are usually experiencing a health issue at the immediate time,i.e. bad flu, nonstop migra... read more

Jason H. 

on Yelp

12 years ago

Lots of good reviews listed here so I called to schedule as my family is looking for a new family Dr. Turns out they are telling all new patients to call back in a month as they are closing down because most of their Doctors are out on Spring Break! Sorry, that's not acceptable for me and my family. Doctors deserve vacations but should stagger them to meet the needs of their customers. Unbelievable that they advertise same day and next day appts on their website. 

Dana B. 

on Yelp

12 years ago

I love their scheduling practice-- you can make same-day appointments or an appointment the day before, so you can virtually always get in when you need it. The front desk ladies are incredibly friendly and always welcoming, and I adore my doctor. The office is clean, open, and much larger than you'd expect. I definitely recommend this place. 

Kerry M. 

on Yelp

13 years ago

FINALLY!!! I found a doctor that actually cares about her patients. Pretty unbelievable, huh? After hearing me complain about other doctors, a friend of mine has been encouraging me to check out Dr. Lau for a while now. When the nasty, July dust storms started to harass my sinuses this summer, I decided to finally make an appointment. I have to say that I was impressed with just about everything at this office. They squeezed me in on the same day (my friend says she can always get in the same day or the next), the office was... read more

Kayla C. 

on Yelp

13 years ago

I have had the worst experience with this Physician office and their staff. I have called on many different occassions on questions for my doctor or help and I was passed on to Dr. LeMasters "assistant" I left messages on her voicemail and my calls are NEVER returned. I am extremely upset with the lack of service I have recieved from this office and their staff. I work in a Medical Practice and go above and beyond for our patients and expect the same when it comes to my healthcare. I will be looking else where for a physicia... read more

Karen C. 

on Yelp

13 years ago

I have been going to Dr. Luba since the practice opened, she's great! I love the fact that you can always get in the same day or next day. 

Mike T. 

on Yelp

13 years ago

Desert Ridge Family Physicians were referred to us by a friend as we were looking to change from our current pediatrician who is a 40 minute drive. When my 1 year old son developed a harsh cough and nasal discharge and ear pain, I called to schedule an appointment. After waiting on hold for 30 minutes, Liz the receptionist answered. I asked if they were accepting new patients and was told "um, maybe". I went on to tell her how they were recommended and I had a sick son with a history of RSV that I would like to schedule an a... read more

Inga M. 

on Yelp

15 years ago

I completely agree with all of the above poster. i would not switch from Dr. Nelson. She takes time with each patient and has never made me feel rushed. LaCosta is an excellent member of their team and Diane (receptionist) is very professional!! 

Christy K. 

on Yelp

15 years ago

I have been seeing Dr. Nelson at Desert Ridge FP for more than 2 years now. Their offices are so high tech and the staff is so nice. I adore LaCosta, Dr. Nelson's nurse. She is so friendly, and draws blood painlessly :) They instantly send your prescription to the pharmacy, so it's ready and waiting. All of the Doctors and nurses are so knowledgeable and I trust them completely. If you are looking for a new doctor, I highly recommend them.