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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,460 reviews
    Select a rating
    Dean E. A.'s profile image
    5 years ago

    This is our third carpet that we bought from DeSitter's, over the years and we were very pleased with the sales staff (Paul Massey), and with the quality of the carpet. Paul was helpful and made excellent suggestions and answered our questions. Details of ordering were a bit complicated becasue of unrelated issues, and the sales staff was flexible and helpful. The installation was perfect and we are very happy with the resulting pad and carpet. 

    Business response:

    Dean - We are so glad we were able to help you with your flooring needs. Paul is always very helpful. Thank you! Christy D - Client Services 

    Roberta B.'s profile image
    5 years ago

    We had hard wood floors in our entry and kitchen but carpet in living and dining area. We wanted to put wood in those rooms too. After roaming around home depot I decided enough... just go to the pros. Desitter did an outstanding job matching the existing floor. Worth every penny. From Sharon in the showroom to Anthony as foreman and Alexis and Casper as installers they made it easy. I especially like the beautiful wood vents they custom made. They are true craftsmen. Highly recommend! Thank you, DeSitter! 

    Business response:

    Roberta - We are so glad to hear we were able to match your existing floor. We love recommendations! Thank you! Christy D - Client Services  

    Joan R.'s profile image
    5 years ago

    DeSitter installed our beautuful carpeting on the main level of our home right after Labor Day. Our salesman, Paul Massey, was so helpful and answered several questions we had regarding transitions between rooms and stairs and placement of our new baseboards. The installers were great, especially careful with carpeting our less-than-perfect stairs. They did a beautiful job and moved our furniture back too. We will definitely visit DeSitter again when we are ready to carpet our lower level. 

    Business response:

    Joan - We are so glad you are pleased with your new flooring! Paul is always so helpful as are our installers. We look forward to working with you again in the future! Thank you. Christy D - Client Services 

    Nancy P.'s profile image
    5 years ago

    The whole process was so easy! Great installation job! 

    Christine W.'s profile image
    5 years ago

    From sales to Installation it was perfect. All employees, (Joanne, Anthony, Todd and Ivon) were knowledgable, great communicators and did their job well. It was a pleasure to work with all of them. You are lucky to have them as employees 

    Chris E.'s profile image
    5 years ago

    I had flooring installed in 2 rooms on 2 separate days. I am very pleased with the products and the efficiency of their installation. Working with DeSitter has been a positive experience and I love the fact they have a local showroom and caring reps to work with you through the whole process. 

    Kathryn's profile image
    5 years ago

    I’m a repeat customer because of the customer service at DeSitters in Glen Ellyn. Came back to Paul because he is very helpful in making a choice when there’s so many options. Gave me the price, what was included, made sure it was available for two rooms. Waited for me on my timeline when it could be installed and it was done. Guys did a great job and left everything clean. I did my homework.....don’t go anywhere else. Stay local. 

    Heidi B.'s profile image
    5 years ago

    DeSitter flooring did an amazing job putting carpet in our 2nd floor and LVT tiling on our first floor and basement. There were a few issues with defective product, and as first time homebuyers thus was terrifying. However, the men who were installing the floor noticed it right away and all of the management and senior representatives were quick to fix the issue and offer alternative solutions so that we wouldn't have to wait an additional two weeks for our flooring to be finished. Everyone was professional and I would defin... read more

    Rita and Jim R.'s profile image
    Rita and Jim R. 
    5 years ago

    DeSitter Flooring is great. All the installations were on time. The installers, Antonio and Manual were excellent. Paul Massey was great to work with. He knows everything about the product, and is a friendly and all around nice guy. 

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,460 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open at 9:00 a.m.