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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Joanne was super helpful allowing me to take various samples to aid in my decision. Installers were efficient and courteous. LOVE my new carpet!!
We continue to have a great experience at DeSitter's starting with Karen in the showroom and carrying over to the delivery. I highly recommend.
From the moment I entered the showroom I knew I would have confidence in this company. From the 1st person who greeted me till the carpet was installed it was professional, quality and a pleasure to work with all the team.
Salesperson, Karen, was very helpful and made choosing the carpet very easy. Installers, Antonio and Manuel, were on time and did a very nice job. They were professional and concerned that I was satisfied. I have purchased carpeting from DeSitter before and will always use them as my first choice.
Very impressed with my experience at the DeSitter's Glen Ellyn store. My sales, Tim, was very knowledgably and easy to work with. Scheduling an apt that worked for me was also an easy process. On the day of installation, my installer, Alfredo was very punctual, courteous & a real craftsman. The floor was done beautifully.
This is only a test
I would definitely recommend DeSitter Flooring to others. The sales associate was knowledgeable, personable and helpful. He helped us select a beautiful hardwood floor that looks great in the house. The installation was done in a better time frame than we expected and the installers did a great job.
Business response:
Linda - We are so glad to hear your new hardwood looks great and that the job was done sooner than expected! Thank you! Christy D - Client Services
I walked into the store on a Saturday to look at options to carpet our stairs - I was in a hurry. Paul quickly showed me the carpeting to look at, provided me large samples to bring home, and even came that day to measure! He got me the contract that night and it was installed by Thursday at such a reasonable price. Couldn't be happier with the service.
Business response:
We are so glad we were able to help you from beginning to end so quickly and at a reasonable price. We are so glad to hear you are happy with your new flooring. Thank you! Christy D - Client Services
They recovered nicely from a bad installation. They came to install carpet and realized that they measured incorrectly. Since we were having our final inspection they got some carpet from the warehouse and installed it and ordered us more carpet. Today they installed the correct one and the guys were fantastic. It was unfortunate but they took full blame and were very empathetic. Like I said, they made a great recovery.
Business response:
Loey - We are so sorry that the original measure was incorrect, but we are so glad we were able to turn the situation around quickly. While we always hold ourselves to a very high standard things do happen and when they do we always do our best to fix whatever is necessary. We look forward to working with you in the future. Thank you! Christy D - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,460 reviews.
When is Desitter Flooring open?
Desitter Flooring is closed now. It will open at 9:00 a.m.