This profile has been claimed by the business owner or representative.
DeWayne's
- Gift Shops
- Selma, NC
About this business
Location details
1575 Outlet Center Center Dr, Selma, NC, 27576, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
DeWayne has been a favorite store of mine for about 10 yrs.. whenever I wanted to get away and chill out I,would take a long drive to DeWaynes. Then go in and browse! Today was the first time to see the new renovations. What a shock!!!. The store has changes radically. Things change I,realize and this may be a good move for them but I miss the other store a lot. Maybe I,will get used to the new store but it's just not the same!!!! I won't go as often as I did . It's lost its homey charm.
My boyfriend and I were there last weekend. He bought at Pandora. The lady there was nice, but when I checked out myself at the counter with a plant, the customer service was horrible. The girl was very unpleasant and then when she finished cashing me out... I was like, can I have a bag for the plant "I'm traveling" huffs and throws a bag at me.... and this is not the first time I've had bad experience here...Don't know why I keep going back??? Such a beautiful place with ugly attitudes!
Business response:
Tanya C Nance Just sent you a direct message. Marcia
Business response:
Hi Samantha! Would like to hear detail about the 2 star rating you shared. Marcia Woodall, Marketing Dir (P)919.202.8471 x114
Needs to works on customer service. The ladies in the boutique were asked to help with sizing and kept bring sizes too small because it looked big. The outdoor garden area was full of employees but most of the teen/twenty year olds were talking, not working, didn't offer to help, and knew nothing about the store when asked. It took me 15 minutes to get someone to take down an item off the top shelf. Pricing is varied higher with regards to area stores. Plants are excellent quality.
Business response:
Hi Karen! Would love to hear more about your viist. Feel free to message me or call. marciaw@dewaynes.com 919.202.8471 x114
Drove 10 hrs from Florida to visit family in Raleigh for weekend. One reason for visiting was to drive to DeWayne's to visit their new Christmas section. I had seen the new section being setup in November. The Christmas section was to be open all year. But what a waste, Christmas land was not open. I asked several staff and they just said it was closed. They did not know anything about it ever being open all year. I ask one lady who may have been an executive (no green shirt), she did not even know it was closed. Finally fou... read more
Business response:
Hi James I'm so sorry you drove all the way from FL to visit us and left disappointed. I double checked our website & social media and we aren't currently promoting Christmas Land. However I did find customer photos on our Google page of Christmas Land from last year. I will update the Google site to include Christmas Land opening fall of 2017 to prevent confusion. Once the area begins to open again we send out posts on social media and distribute emails. The only ones working yesterday without a green shirt was Tina, DeWayn... read more
Not the same place it was before the remodel, and it's unfortunate. I used to look forward to going to Dewaynes as it was a nice place to visit from Raleigh. I decided to check out the newly remodeled store and was greatly disappointed. No one offered help, the place was completely picked over, and the once quaint store has turned into a I-95 tourist trap. After looking for an hour, nothing appealed to me and left empty handed. I really felt like I wasted two hours of my day driving all the way out there to look at picked ov... read more
My mother and I visited today and it is defiantly not the same place it used to be. They had samples of food where the boutique is being finished and open to construction dust in the food (gross). We encountered several rude staff associates as if they were now too good to even say hello, are you finding everything ok? Or can I help you!? When we went to check out nobody wanted to jump up to help until it was pointed out there were 4 registers and 2 free staff associates and unclear as to which register was open. When an ... read more
Business response:
Thanks to all for sharing your thoughts and comments. When you leave without the DeWayne's Experience, we have fallen short. We strive to provide the best customer service. Your feedback has been forwarded to the owners & will be reviewed with our management team & staff. If you are able to provide a date / time that you shopped or checked out it would be helpful. Marcia Marciaw@dewaynes.com (919)202.8471 x114
Some of the employees are very rude and most of the merchandize is way over priced!!!
Business response:
Hey Olivia would love to hear more about your visit. Marciaw@dewaynes.com
Frequently asked questions about DeWayne's
How is DeWayne's rated?
DeWayne's has a 4.7 star rating with 3,776 reviews.
When is DeWayne's open?
DeWayne's is open now. It will close at 6:00 p.m.