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Diamond Hills Sports Club and Spa
- Sports Clubs
- Oakley, CA
About this business
Location details
1510 Neroly Rd, Oakley, CA, 94561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 10:00 p.m. | |
| Tue | 4:30 a.m. to 10:00 p.m. | |
| Wed | 4:30 a.m. to 10:00 p.m. | |
| Thu | 4:30 a.m. to 10:00 p.m. | |
| Fri | 4:30 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
Love working out at Diamond Hills! Their facility is awesome, huge and lots of equipment. I am fortunate that I don't have to go during peek hours so I cannot give much feedback on the peek times and crowds. This club is always clean, always has plenty of fresh towels, and toiletries in the locker rooms. The pools and patio areas are big and spacious. I have even enjoyed the day spa with girlfriends and am very happy to be a member. I can highly recommend.
Business response:
Hello Marianne, Thank you so much for taking the time to leave us your feedback on Yelp! We strive to provide the best amenities to our members, and we are glad that you enjoy your time at the club. We look forward to continuing to be the best part of your day! Diamond Hills Sports Club and Spa
Amy is the best masseuse ever!! She worked my kinks out and used reflexology on my feet! I am ready to dance!! Happy Saturday all!
Business response:
Hi Rachael, Thank you so much for taking the time to leave us such great feedback on Yelp! We are so glad to hear that your recent massage was so invigorating. We've passed along your praise to our spa manager, Amy and the entire massage team. Thank you again for your feedback, and we look forward to continuing to be the best part of your day! Diamond Hills Sports Club and Spa
I have no idea why some people say the daycare isn't good. We've been coming here for over 3 years and my kids (4 of them!!) all LOVE everyone who works in the kids daycare areas. The women (and a couple of males!) are fantastic with the kids. We've even seen a few of them out in town and they always acknowledge my kids. My kids are part of the reason we keep coming because they BEG us to come!! Their summer camps are awesome and reasonably priced and the club is always clean and everyone friendly. If I had one critique... read more
Business response:
Hi Lisah, Thank you so much for your awesome feedback on our Yelp listing! We aim to provide our members and their families with a safe, comfortable and fun environment in which to work out, and that especially includes your children. We are very glad to hear you are enjoying many of the club's features. We've passed along your kind words to our club manager, Group Exercise Director, and Kids' Club Director. Thank you again for your feedback, and we look forward to continuing to be the best part of your day! Diamond Hill... read more
This facility is always very clean, however costumer service is very hit and miss. I on many occasions just walk in with nobody to help me at the front desk. They are either busy with a large line of people talking on the phone or with each other. My daughter is so use to it that she no longer stops at the desk to give them our cards. I mostly joined for the beautiful pools they offer but when you sign up they don't tell you that the pools are pretty much out of service for much of the early summer because of swim team p... read more
Business response:
Hi Kelly, Thank you for taking the time to leave us your feedback on Yelp! We value customer service as our number one priority, and we are sorry to hear that you haven't felt properly accommodated by our front desk staff. We have passed along your feedback and concerns to our club manager and entire staff in order to prevent a similar experience happening again. Thank you again for your feedback, and we hope to see you at the club again soon! Diamond Hills Sports Club
The staff is very nice, the locker room is relatively clean. The pools were redone and are clean. My wife and I pay aroud $95 a month. They keep making small upgrades and are on top of maintenance, which is nice to see.
Business response:
Hi Jay, Thank you for taking the time to leave us your great feedback on Yelp! Customer service is our number one priority, and we are very glad to hear that you enjoy our staff and our facilities. We are always striving to be the best part of your day, and we have passed along your feedback to our club manager and entire team. Thanks again! Diamond Hills Sports Club
I love this gym, it is so clean, organized, salt water pools, plenty of amenities, etc. the people that go there are quality. The staff is friendly. Love all the weight machines, each treadmill has a tv. I'm not much of a class person but I love taking yoga there. I can go on and on. I would recommend this place to everyone who is looking for a quality gym.
Business response:
Hi Heba, Thank you for taking the time out of your day to leave us feedback on Yelp! We are very happy that our customer service, our amenities and your overall experience at our club is up to your standards! We look forward to seeing you at the club and being the best part of your day! Diamond Hills Sports Club and Spa
I had Amy for a 90 therapeutic massage. She was absolutely amazing, I felt completely stiff and achy before, I have never been so relaxed. She really listened to what my main problems were and focused on them. I am so grateful I received my massage from her, definitely recommend her
Business response:
Hi Ashley, Thank you so much for taking the time to leave us such kind feedback on Yelp! We strive to give all of our clients the best experience possible, and we're thrilled to hear you enjoyed your service so much. We have passed along your positive feedback to Amy and the rest of our team. We can't wait to see you in the spa again, and we look forward to continuing to be the best part of your day! Diamond Hills Sports Club and Spa
$100 a month and ONE smith machine? $100 a month and you won't run the air conditioning? 75 is far too hot for a gym packed full of people. The priorities here in terms of equipment are not right. One smith machine and they decided to buy a skierg. Newer hammer strength machines and not one regular row. On top of this they treat their staff like trash.
Nice staff, but it's always a bit odd when checking in. You have to have staff scan your card and they are usually chatting away, so frustrating. I just want to get in, do my thing and leave.
Business response:
Your feedback is incredibly valuable. We'll work to streamline check-in while maintaining our friendly service standards.
Frequently asked questions about Diamond Hills Sports Club and Spa
How is Diamond Hills Sports Club and Spa rated?
Diamond Hills Sports Club and Spa has a 3.9 star rating with 617 reviews.
When is Diamond Hills Sports Club and Spa open?
Diamond Hills Sports Club and Spa is open now. It will close at 7:00 p.m.