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Diamond Hills Sports Club and Spa

3.9

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Location details

1510 Neroly Rd, Oakley, CA, 94561, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 10:00 p.m.
Tue4:30 a.m. to 10:00 p.m.
Wed4:30 a.m. to 10:00 p.m.
Thu4:30 a.m. to 10:00 p.m.
Fri4:30 a.m. to 10:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 7:00 p.m.
3.9617 reviews
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Tangerine T.'s profile image
Tangerine T. 
rating
10 years ago

I am writing about the Spa and Cafe. I visited the spa with my husband and kids this summer while on a visit with family in Brentwood, CA. All I can say is the owner of Diamond Hills Spa is really 'out to lunch", no pun intended. We come from a very progressive community near Portland, Oregon, but recently moved to Concord. There we recycle and pay attention to ingredients. The cafe needs to choose more wisely by selecting food choices that assure we are not ingesting fruit and veggies with pesticides, as well as providing... read more

Business response:

Dear member, We'd like to thank you for taking the time to provide with with your thoughtful and detailed review of our club and spa. We always welcome feedback like this, as we are able to improve the club experience and learn how to better serve our members. In regards to your comments about the product lines we carry at the spa - thank you for that insight, and we will discuss internally with our beauty / health & wellness professionals. Speaking to your mention of recycling - we do recycle at the moment, and we are w... read more

Stephanie M.'s profile image
Stephanie M. 
rating
10 years ago

This place is going down hill. They might want to hire more staff. The place is getting dirty by the weeks( garbage cans over flowing, towel baskets over flowing, dirty showers, grimy table/ counter tops) I know it's partly to do with the members and how they pick up after themselves ( Come on lets not be gross) But with that being said Diamond Hills staff should be picking up the slack. I use to love this place. I brought a friend and with the looks of the place why would she and her family want to join! 

J P.'s profile image
J P. 
rating
10 years ago

One Star because I can't give it a zero...Walked into this fitness club with high hopes. Perhaps that was my first mistake but I wanted to remain positive for the experience and remain hopeful this gym would be the one I would go to because of its proximity to my house. Not to mention what the gym offers: swimming, classes, free weights, a cafe and others. When we first entered the gym, the front desk gentleman who introduced himself as Zack was friendly and appeared in good shape..check...in my mind...WINNING! He let u... read more

Natalie B.'s profile image
Natalie B. 
rating
10 years ago

This club is awesome! But I won't come here because of the fashion show that happens at the gym. Guys lifting up their shirts to check themselves out and girls dressing like they're trying to win a beauty pageant. 

Rich P.'s profile image
Rich P. 
rating
10 years ago

The owners of diamond hills apperently is running a membership reduction program,and in charge of the program they have the manager and a trainer heading the enovative program.By treating members who have been there the longest with disrespect and embarrassing them in front of there clients. Anyone in need of a gym were you won't be repermanded for making to much noise with the machine your on, I recommend In Shape on Balfour rd. It's 20$ a month cheaper and again you won't be subject to being embarrassed. Nice job Diamond... read more

Vanessa J.'s profile image
Vanessa J. 
rating
11 years ago

This review is for the spa. I'm a frequent spa goer (facials, massage. etc). I was very unimpressed with this spa and the staff. 1: When you walk in it smells like food. Fried, nasty food 2: while my Mom and I were waiting for our services (in their "quiet room") the staff were very loud and rude. I mean, very unprofessional. Talking about their weekends and the language they used... just horrible! 3: While we were trying to relax the front desk girl came in and started putting all the plastic cups and stuff away. Why? Why... read more

Business response:

Hello Vanessa, Thank you for taking the time to provide us with your feedback. We're sorry to hear about your recent experience at our spa, and we can assure you that this is very un-characteristic of the service we provide on a regular basis. We will definitely be meeting with the team to address your concerns. In addition to meeting with our team, we'd like to discuss with you personally. We did attempt to look up your name in our system (both club and spa), but we were unable to locate a member account. Can you please r... read more

Rissa C.'s profile image
Rissa C. 
rating
11 years ago

As far as the classes and the pool..this gym is great. I wish they had a woman's weight lifting area. I give it two stars due to the child care. The ladies working in there are great...its the way you have to have an appointment for a child who is not walking. It can be nearly impossible to get said appointment for the time you want. They only offer classes during the morning hours so the appointments are filled and you can't get one. I went on vacation to return and not able to get a morning appointment for two wee... read more

juan t.'s profile image
juan t. 
rating
11 years ago

When we signed up ,they told us that this place was high end. Gym,but is not even close to be a high end. Club.Machines they are always broken same machines ,the place is like a market with people selling things in the tv area ,outside there is a truck that takes 4 spaces and if you have a baby and need to park close to the entrance then you are not in luck that day.At the day care things are different people is really nice and. Always very helpful. If you complaint at the office about any of these issues they are rude a... read more

Business response:

Hello Juan, Thank you for taking the time to leave us a review on Yelp! We really appreciate your feedback as we strive to provide a high-quality health club environment for all of our members. Your message has been forwarded to our staff, club manager and upper management to prevent a similar experience from happening in the future. Thanks again, Diamond Hills Sports Club 

Amanda A.'s profile image
Amanda A. 
rating
11 years ago

I have had a few experiences with this gym, most recently I tried to re-sign up for a membership. I came in and spoke to one of the marketing ladies, and she told me about the pricing, etc. I had previously been here, and one of the pricing differences made me hesitate to sign up right then, so I said that I'd be back soon. I confirmed that a few of the people that I know who are members didn't have any idea what I was talking about when I explained to them what they apparently have agreed to (being the change that I had no... read more

Business response:

Hi Amanda! First we want to thank you for taking the time to leave us feedback on Yelp! We have forwarded your message on to upper management so as to prevent a repeat experience for others. We would like to have someone in Marketing contact you personally to break down our new member pricing and discuss further. Please feel free to message us your contact information at your earliest convenience so we may reach out. Thanks again for your feedback and we hope to see you in the club again soon! Diamond Hills Sports Club 

Frequently asked questions about Diamond Hills Sports Club and Spa

How is Diamond Hills Sports Club and Spa rated?

Diamond Hills Sports Club and Spa has a 3.9 star rating with 617 reviews. 

When is Diamond Hills Sports Club and Spa open?

Diamond Hills Sports Club and Spa is open now. It will close at 7:00 p.m.