Dick Smith Ford of Columbia

PigionPlantaion 

on DealerRater

13 years ago

Mr. Robert Hiller better known as the Dealer has been Mr. Robert Hiller better known as the Dealer has been selling my family an I cars for over 10 years and have never failed us yet when it comes to being freindly,kind and prompt with knowing the bussiness of selling a quality car or truck with great customer service. Thank you Dick Smith Ford for haveing such a caring person on your Staff. Blanche, Toby and Ronald Goodson 

pryorta 

on DealerRater

14 years ago

I visited this Dealership just by chance because I could not find the truck that I needed and wanted. Low and behold, this dealership worked tremendously hard to help me to find a truck. Better than that, this dealership found a truck that thrilled me tremendously -- a white "Toyota Tacoma, 4X4, Off-the-road, & White"! I bought it!! Thank God! The salesman that sold me this vehicle was Mr. Robert Hiller. I thank God for Mr. Hiller and my Toyota Tacoma. 

Pamela123 

on DealerRater

14 years ago

Mr. Hiller approached me when I arrived on the lot in a very professional manner and demonstrated the type customer service that I was seeking. He had the mannerism of an honest and patient gentleman; and answered all of my questions to my satisfacton. He willingly negotiated the terms and conditions in order to make me feel comfortable until we reached a concensus. After the sale, Dick Smith Nissan and Mr. Hiller stood behind their product with excellent service and continued customer service that I still appreciate. 

Parnell 

on DealerRater

14 years ago

A relative recommended Mr. Robert Hiller. I called Mr. Hiller informing him that I was looking a Nissian Truck. Mr. Hiller wasted no time in finding me the perfect truck. He called me back the same day and offered to bring it to me, but I told him I was in the area and would come by. Mr. Hiller was friendly, honest and very professional. Mr. Hiller has my highest recommendations, I would be glad to recommend my family and friends to him. 

mcrater 

on DealerRater

14 years ago

I was working with another dealership in town for two weeks trying to buy a Mustang and kept getting the run-around. I then noticed a new Mustang in the parking lot where I work. I talked to the owner and he raved about how good he was treated by his salesman, Nate Beard, at Dick Smith. I called Nate that same day. He found me the Mustang I was looking for within 5 minutes and quoted me a GREAT price, which was much less than the other dealership I was originally working with for two weeks. I wound up buying the car the very... read more

miltonap 

on DealerRater

14 years ago

Mr. Hiller was very friendly and quick in getting an approval for my car. He brought the car to my job for a test drive. I have several minor problems with the car and Mr. Hiller quickly corrected the problem. I have and will continue to refer friends and family to Mr. Hiller. Antoinette Milton 

ETATEFOSTER139 

on DealerRater

4 days ago

They broke my car on a recall repair my home transmission was tore up Dick Smith denied doing it 

JEKATZ33 

on DealerRater

6 days ago

Made an appointment for Monday. Was told Monday that an appointment was a reservation, not an appointment, and it could be 2-3 days before my car was even seen. Tell me that when I make an appointment and I’ll have no expectations. Don’t tell me hours after I leave my car there. When someone finally does get back to me about my car, I’m told that there is no issue. Despite the fact that I’ve driven Mustangs since the 1980s and I know what they are supposed to sound like. My car has a weird whistling noise at low RPM in 3rd g... read more

JEKATZ33 

on DealerRater

6 days ago

Tech claimed to be 'unable to replicate my concern' despite the fact that it happens on every occasion that I drive the car. I've had 8 Mustangs with V8s, as recently as last year I traded a 2019 Bullitt and have NEVER heard the noise my car makes. I was told, however, that every Mustang sounds the same which is a lie.