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Dick Smith Ford of Columbia
- Car Dealers
- Columbia, SC
About this business
Dick Smith Ford of Columbia is your go-to Ford dealership in South Carolina, offering a wide selection of new and pre-owned cars, trucks, and SUVs. We cater to both individual and commercial needs, providing a range of vehicles including the latest Ford models and quality pre-owned options.
Location details
7201 Garners Ferry Road, Columbia, SC, 29209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Constantly having to call the dealership to ask about my vehicle condition.. I purchased a Ford F-150 in December of 2024 and have been to the dealership 4 times in less than 6 months. This is my 2 vehicle purchased at this dealership and never had this many issues in the 4 and a half years that I owned the last Ford F-150 that I had. I feel like I have been sold a lemon.
They still have my car after 3 weeks. Don't have any confidence that they know what they are doing. Totally unorganized.
I took my car in to get a recall addressed. I was told over the phone that it would take about 2 hours. I planned for 3 hours. I had an appointment for 10:15 am. I stayed the entire time as I told Seth I would. No one checked on me. No one said a word. After 4.5 hours, I was irritated. I asked to speak with Seth and no one could find him. After being taken all over the place, Seth walks back in with McDonald's. He fumbled around for about 10 minutes before he reaches someone about my car. He then tells me it'll be about 30-4... read more
Took my SUV in for a recall two days later my wrench light came on but
The dealer services has went down ,took my car in for a recall and now wrench light is on and Dick Smith won't on up to it they broke something trying to fix something
I was at the dealership for 4. 5 hours to get an oil change. I had an appointment at 9:45am my vehicle didn't go back to be serviced until I began to question the time frame in the service department. My time is valuable. Why make appointments if you can't honor them. I try to have my vehicle serviced where I purchase them. I drove 1 hour and 15 minutes to do this. I lost a complete day of work instead of half a day.
These people are dishonest! They tried to tell me that it needed a whole new computer that tells you the codes of what’s wrong and the cost for that was 1,600$. I just had the truck at another mechanic two days prior and the computer was working fine. So they TRIED to charge me almost 2k just to be able to tell me what was wrong with it and then, who knows? I guess they thought I was ignorant. Anyway I picked it up, took it to a diesel mechanic and it ended up being a faulty fuel injector. $800 and I was out the door. These ... read more
Got tire rotation and was missing my air cap, had to buy replacement ones and now my tire pressure light will not go off.
Prices are to high for simple jobs $1700 for a alternator and belts is outrageous that's a 2 or 3 hour job and a alternator is on $300 brand new
Frequently asked questions about Dick Smith Ford of Columbia
How is Dick Smith Ford of Columbia rated?
Dick Smith Ford of Columbia has a 4.4 star rating with 1,789 reviews.
When is Dick Smith Ford of Columbia open?
Dick Smith Ford of Columbia is open now. It will close at 7:00 p.m.