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Doorstead
About this business
About Doorstead The founders, Ryan Waliany, a technology-operations expert from Uber, and Jennifer Bronzo, a tech entrepreneur who grew up managing properties for her family's construction company, started Doorstead to create a new class of property management. After speaking to customers, they heard numerous stories of everyday people who were over-promised rents, incurred months of vacancies, and had to sell their properties because they couldn't pay their bills. Worse, these vacancies were entirely preventable and unnece... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
This is a test of the Zillow rental review system - we are confirming whether or not it will be possible to resurrect previously submitted reviews from a once deactivated account.
I didn’t even get to rent a listing because of this company’s complete ineptitude and nonexistent communication. I waited days to set up a showing and never got a response from them, and then after persisting to try to get a response from them they informed me they had paused showings because they had an applicant. But judging by my experience, their infuriating auto-replies, and their complete inability to pick up a phone, plus the plethora of horrifying reviews from tenants that did manage to rent from them, it sounds like... read more
This is the worst management that I have dealt with in my entire life. Doesn’t deserve any customers in both the homeowners and the tenants. Stay away from this company at all cost if you don’t want to deal with daily headaches cleaning up after their poor work. They are unprofessional not only in their renovation and maintenance, but also very irresponsible when it comes to difficult situations that they are at fault. I am a tenant that had recently moved in and here is the list of issues I have gone through with them. The ... read more
Applying for a rental was not a smooth process with Doorstead. The online form is very efficient for scheduling a showing. However, they contract a real estate agent to do the showing, who while friendly, was not knowledgable about the place beyond what is shown in the listing. I applied immediately after the showing, and was told to wait 24-48 hours. 48 hours later, still no response, even with some follow ups. 80 hours later they respond I did not get the place Seattle has the First in Time rule, so most agents will inform... read more
Doorstead is a horrible company to work with as a landlord. Stay away from their guranteed rent . They ended up putting 6 different individuals in my home. When they vacated my house was a mess and we ended up paying out of pocket for expenses. Overall it was a loss renting our property through them.
Arguably the worst property management experience that I've ever had. This company is great when you are moving into an apartment and then become a nightmare. They assume that all issues in the apartment are your fault, they will charge you for everything. You will never get to speak to a live human being and they will always prioritize the landlord. Look at their company motto! Oh and good luck getting your security deposit back, it literally says in the documents that they provided that there's no way you will get the whol... read more
DO. NOT. DO. IT. It’s been FOUR DAYS of informing Doorstead that we have a mice problem and have not received any kind of empathy or clear solutions. They want us to cook in our kitchen where we found mice and mice droppings under our stove, they are saying it’s okay for us to get sick. Also like stated below in others reviews the people that maintenance sends aren’t actually licensed to do the job! I had birds in my crawl space and the men that came didn’t finish the job nor clean up. I’ve been asking Doorstead for the trut... read more
Doorstead managed my rental property in Southern California for ~1 year, and it was the worst property management experience I’ve ever had (I’ve been a landlord a few years with multiple rentals). At the time of this writing, I am still chasing Doorstead down for missing keys that were not yet returned to me, even though my tenants moved out > 1 month ago. 1. Poor tenant screening. You can see other reviews mentioning this. In my case, the tenants that lived at my property a) did not meet the income requirement (Doorstead di... read more
Doorstead was very helpful and responsive during the application process, but has completely fallen off after that. Simple maintenance tickets take weeks to be addressed, if at all. Communication is poor. I have one ticket that was submitted over a month ago that still has no reply even after I followed up via email and tried to call. Now one of our doors is broken - I have tried calling both their normal phone number as well as the "24 hour/urgent" line multiple times and nobody answers either of them. They sure are quick t... read more
Frequently asked questions about Doorstead
How is Doorstead rated?
Doorstead has a 3.8 star rating with 912 reviews.
When is Doorstead open?
Doorstead is closed now. It will open at 7:00 a.m.