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Doorstead
About this business
About Doorstead The founders, Ryan Waliany, a technology-operations expert from Uber, and Jennifer Bronzo, a tech entrepreneur who grew up managing properties for her family's construction company, started Doorstead to create a new class of property management. After speaking to customers, they heard numerous stories of everyday people who were over-promised rents, incurred months of vacancies, and had to sell their properties because they couldn't pay their bills. Worse, these vacancies were entirely preventable and unnece... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Doorstead hired a property mgmt. co out of state who shorted me a Invoice $100 for their own gain. You can not contact Doorstead & talk to any live person...They all work from home & no one has authority to do anything. I also sent a Facebook request to Owner & of course no response. DO NOT USE ANY OF THIS COMAPANYS SERVICES... VERY DISHONEST ... For me to post this over & over again for a $100 shortage is outrageous.
It's virtually impossible to get someone on the phone. There seem to be so many people that work there and so many departments and none of them communicate with each other. It's very frustrating. I was shown a house by someone who knew nothing about it. I ended up signing a lease because I loved the house. At my walk-through, I was met by someone from Doorstead who thought she was there to show me the house as a prospective tenant. She had no idea I'd already signed a lease. She couldn't answer any of my questions about the ... read more
Doorstead customer service is terrible. They rented me a home infested with COCKROACHES and TERMITES and have failed to do anything about it over the 5 months we have lived here. Every time I attempt to contact them about an issue, they just blame it on another "team" at Doorstead or the "owner" of the home, but fail to address it.
We have made an appointment to view a home and waited over 30 minutes.. no response to calls or texts. Very unprofessional… we drove over 30 minutes to get here and I took time off of work to view the home. It saddens me how people dont respect other’s times.
I would have to say the complaint I have is that I had reached out several times and received no response.
I do not recommend using Avery Carter/Doorstead as they are not communicative to their applicants. They claimed they ran their applicants in order. I was not the first applicant, but I did make an offer to pay an advance on rent so they ran my credit. Then, after not hearing back from them within 48 hours, they said they're going with the first applicant. Why run my credit if I wasn't considered seriously enough? Even then, I had to reach out to the company to find out the status of my application. I also do not recommend Do... read more
FACT: Doorstead gives out starbuck giftcards if you write good reviews with them. As landlords, we chosed doorstead's guaranteed plan in hope of a "free mind", however it's very stressful and disappointing all the way along. I'm not happy with the experience that Doorstead helps find a tenant. 1. The price that they set to rent out is $300 less than market value or as they advertised. They gave you a range of rent price earlier, but they didn't start with the highest value. Instead, in order to rent out this quickly, they ju... read more
They keep giving me weird excuses to not show me the house. First I didn't make enough, when I showed I made WELL over their income limit, all of the sudden the house they listed 3 days ago was unavailable due to being construction. Just really sketchy.
Nobody came to appointment scheduled and nobody picked up the phone once I tried to reach them multiple time. Waste of time and it cost me 2 hours of drive to the destination and back.
Frequently asked questions about Doorstead
How is Doorstead rated?
Doorstead has a 3.8 star rating with 913 reviews.
When is Doorstead open?
Doorstead is open now. It will close at 7:00 p.m.