EarnUp Inc

Laura Q 

on BBB

5 years ago

I wish I could do a negative stars! We had equity Excelerator and paid our mortgage every two weeks and everything ran smooth until 2017 when they merged with earn up. Earn up is a terrible program! Here’s how it works. I have to pay $2.50 for them to take half of my mortgage from my bank and hold it at their bank. Then in two more weeks I pay another $2.50 fee and they take out the remainder of the mortgage and pay my mortgage company. So for the past three years our mortgage has only been paid once a month! This is the big... read more

Jason T 

on BBB

5 years ago

FRAUD FRAUD FRAUD! Paused my payments for my refinance. Customer service repeated back to me my remaining balance owed. I recorded the call and took a screenshot. Two weeks later I received $4 instead of a months payment that was sitting in my account! Now my account has been wiped and miraculously it isn't showing on their end. I recorded the phone calls and took a screenshot and will be pursuing this further with my lawyer. CROOKED COMPANY. STEER CLEAR!! 

Brian S 

on BBB

5 years ago

We had the same experience as so many others. They fraudulently took money from our account. Countless hours to resolve, and we're never able to fully resolve it. Finally had to revoke their access to our account through our bank even though we notified them months in advance we were suspending service because our mortgage was paid in full due to the sale of our home. We found out along the way that, even though they had taken money out when they were supposed to in months prior, that had not paid the money to our mortgage h... read more