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Ed Shults of Warren, Inc.
- Warren, PA
About this business
Location details
4025 Market St, Warren, PA, 16365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The service department was horrible. Had a recall that stated it would take an hour to get done. however when got there the rep stated two hours, that was fine. However, three and half hours later the car is not completed. Went to see what was taking so long and the rep said it can take up to 5 and half hour in a snotty voice. I was like wow its not an engine replacement. Talked to the GM and he stated the same thing that it would only take that long if it was a replacement for a new engine.
Business response:
Thank you for providing your feedback and letting us know about this issue, Hillary. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (814) 726-3150 to farther discuss your experience. Cheers, Ed Shults of Warren, Inc.
RecommendedHad my car oil changed and washed in less then an hour
Business response:
Thank you so much for your kind words, Rita. We really appreciate you taking the time out to share your experience with us. Cheers, Ed Shults of Warren, Inc.
Bought a car a few years back, got totally ripped off on it. Recently traded it in, thank god.. I’m still waiting on my refunds for my gap insurance and my extended warranty (which Randy said would take 4-6 weeks) Well... it’s been over 6 weeks!! When I call he doesn’t really care to answer my questions. This dealership only cares about your money.
Business response:
Nia, I was unable to reach you on the numbers in our system. Please call me at (814) 779 - 9292 and I will provide an update. Trustin McDonald, Customer Experience Manager, Ed Shults of Warren
The people that work here are friendly but waited 2 hours for an oil change and we even had an appointment.
RecommendedI had to take my Jeep in due to the tire pressure system needing service. All was well when I left the dealership. After about 10 minutes the warning light came back on so it’s going back in tomorrow.
after looking at 2019 rebel I had Sam get me an idea of what my trade in was worth after sitting for an hour. I asked for what rebates were offered trade in value. he says give him a min he needs more info. I told him 3 times do not run my credit I already have loan lined up. comes back 15 min later with credit report. I voiced my opinion. will never return contacted my lawyer and will handle it from there
I just got out of a lease with Chrysler on my Ram 1500 and they charged me $400 to not renew my lease. Basically I paid $400 to give them the truck back. WTF right? Then they have the audacity to send me a bill for “excess damages” when the truck was in excellent condition beyond normal wear and I even detailed it before turning it in. Buyer beware! Do not lease from Chrysler unless you accept being totally screwed over. I’ll never lease again, especially from these thieves. If I would have known this I wouldn’t have ever le... read more
Bought 2 brand new vehicles here, won't ever ,ever buy another or let them service anything I own!!! BEWARE
Bought 2 brand new vehicles here, won't ever ,ever buy another or let them service anything I own!!! BEWARE
Frequently asked questions about Ed Shults of Warren, Inc.
How is Ed Shults of Warren, Inc. rated?
Ed Shults of Warren, Inc. has a 4.7 star rating with 1,877 reviews.
When is Ed Shults of Warren, Inc. open?
Ed Shults of Warren, Inc. is closed now. It will open at 9:00 a.m.