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Ed Shults of Warren, Inc.
- Warren, PA
About this business
Location details
4025 Market St, Warren, PA, 16365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
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RecommendedI ordered a brand new car in and they told me 3 months and it came in a month early.
Business response:
We are very happy that we were able to get your vehicle to you earlier than expected, Amy! We really appreciate you taking the time out to share your experience with us. Cheers, Ed Shults of Warren, Inc.
I was told my wire harness for my van would be an 8 hour job. My van also needed an oil change and a recall. Apt was on Tuesday at 7am. My husband and I dropped the van off Monday before 2pm. Didnt get my van back until Wednesday at closing. When I picked it up was surprised to learn I had a deductible to pay that we were never told about. I was not kept aware of things going on and had to call dealership several times to get an update. Very disappointed in service we received.
Business response:
Hi Farah, I'm sorry the repairs took longer than we anticipated we should have kept you informed better. Your extended service contract, that coved the repair, does have a $100 deductible. I appreciate your feedback and I will share it with our staff. Thanks Sean Ellsworth Gen Mgr
Paid 75 dollars for piss poor diagnostic that was like pulling teeth to get the paper work.. also service tech misjudged an engine knock with an intake leak..
Business response:
Thank you for providing your feedback and letting us know about this issue, Jake. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with our Service Manager, Howard Feldt, at (814) 726-3150 and we'd be happy to farther discuss your experience. Cheers, Ed Shults of Warren, Inc.
I don’t recommend anyone ever purchasing a vehicle from this half-assed dealership. We are long-time Ford owners, due to Covid and inability to purchase a new F-250, we were “forced” to purchase a 2020 2500 diesel. Worse mistake ever! After one year, the transmission is out, the truck is sitting 120 miles away from us, currently 4+ weeks, and neither this dealership nor the other (where it’s stranded) will do a thing to rectify the situation. We are without the truck, without a loaner, without income this truck generates, an... read more
Business response:
I'm sorry Tracy but I can't find your name in our sales or service records. Please contact me or our Service Manager Howard Feldt directly and we will try to assist you any way we can. Sean Ellsworth Gen Mgr.
Bought a used car from one of the salesman. The car is great minus one small detail that I spoke with the salesman about numerous times. I was promised a call back about the Antenna that needs replaced 4 days and then 2 days ago. Still have not received it. I also wanted to purchase this vehicle from another Shults lot that I live minutes from, and they would not give the car up. So I had to drive an hour to even see this car. I guess not a great way of dealerships working together
Business response:
Joel, Thanks for your feedback. Due to low inventory and high demand for used vehicles we have had to limit our vehicle transfers from store to store. I'm sorry for any inconvenience and we are glad you made the trip to Warren. I appreciate your business. Thanks, Sean Ellsworth General Manager
too much to post ill just say this. after 30yrs of going to 1 mechanic.... ill be going back. this experiment was a total bust. not having to work on my car was a plus of my new job having shitty work done on it and, being charged for it was not.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kelly. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to farther discuss your experience, please get in touch with our Service Manager, Howard Feldt, at (814) 726-3150. Cheers, Ed Shults of Warren, Inc.
I’ve been a regular customer at Ed Shults of Warren since I bought my car there in 2017. I have been loyal and go to them for all of my car needs. Last year they convinced me to pay extra for a free detail and a couple oil changes. Recently, I had a service done and scheduled the detail after. I took off work in order to accommodate their hours. I have never been more disappointed in a car “detail” in my life. The only thing that was cleaned in my car was the mats. If I would have known this would have been the quality of th... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Erica. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with our Service Manager, Howard Feldt, at (814) 726-3150 to farther discuss the details of your experience. Cheers, Ed Shults of Warren, Inc.
Frequently asked questions about Ed Shults of Warren, Inc.
How is Ed Shults of Warren, Inc. rated?
Ed Shults of Warren, Inc. has a 4.7 star rating with 1,877 reviews.
When is Ed Shults of Warren, Inc. open?
Ed Shults of Warren, Inc. is closed now. It will open at 9:00 a.m.