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Ed Shults of Warren, Inc.
- Warren, PA
About this business
Location details
4025 Market St, Warren, PA, 16365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have to say the salesmen I have delt with have been great we really like Nick. As for the service dept. I have never had a good experience. Oil changes take forever even with am appointment. My car was in three times before they figured it was the starter. This last time my husband was there with his truck for recalls which is an inconvience but you got to get it fixed. While there they said break light was out so we fixed it they never have is a price. When we went to get truck they charged us 32 bucks to change bulb. 5 ... read more
Business response:
We appreciate you taking the time to share your feedback and alert us of your experiences, Lisa. We are very sorry to learn that your visits to our service department have not met your expectations. We work hard to deliver a quality experience, but we certainly can improve in our efforts and will use your feedback to do so. You are important to us and we want to provide a satisfying experience. Rest assured that we will utilize your comments to improve our service. We invite you to call our General Manager, Sean Ellsworth... read more
I have to say the salesmen I have delt with have been great we really like Nick. As for the service dept. I have never had a good experience. Oil changes take forever even with am appointment. My car was in three times before they figured it was the starter. This last time my husband was there with his truck for recalls which is an inconvience but you got to get it fixed. While there they said break light was out so we fixed it they never have is a price. When we went to get truck they charged us 32 bucks to change bulb. 5 ... read more
Liars! Told me the Bosch Icon wiper blades installed 9 months ago needed replaced for about $50 or they would fail the PA inspection. They said the wipers left streaks after 5 wipes. I told them to wipe the tree pollen off the blade and try it again. Guess what? They passed!
Had my oil changed and supposedly the dip stick broke, last oil change the wind unit supposedly went bad and they had it for 9 days and the oil change before that they said I needed new tires and I only bought the car from them 5 months prior, they will steal you blind with BS repairs.
Business response:
Joseph, thank you for choosing Ed Shults of Warren to purchase your vehicle. We regret that you’re unhappy with your service visit and would like the opportunity to discuss this with you. Please give our Service Manager, Howard, a call at (814) 726-3150 so that we can make sure this gets taken care of. We value our customers here at Ed Shults of Warren, and we want to make sure we’re able to resolve this problem for you.
Had a 1 o'clock appointment and it's been over 3 hours and they haven't even looked at my car. Apparently it's a 2 hour fix and no work has been done. Really not impressed.
Frequently asked questions about Ed Shults of Warren, Inc.
How is Ed Shults of Warren, Inc. rated?
Ed Shults of Warren, Inc. has a 4.7 star rating with 1,877 reviews.
When is Ed Shults of Warren, Inc. open?
Ed Shults of Warren, Inc. is closed now. It will open at 9:00 a.m.