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Ed Shults of Warren, Inc.
- Warren, PA
About this business
Location details
4025 Market St, Warren, PA, 16365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Please read before purchasing a vehicle from Ed Shults at any location. I purchased my vehicle at Shults in Jamestown and was given this Shults Advantage crap program they have. When the vehicle came up for state inspection, it would be covered under this program I got with the purchase of the car. Vehicle went in and needed a couple items. Outer tie rod and a lugnut. I replaced the lug nut and tie rod and called to schedule the re-inspection. Now I have had vehicles inspected in Warren as well as many locations around the P... read more
Please read before purchasing a vehicle from Ed Shults at any location. I purchased my vehicle at Shults in Jamestown and was given this Shults Advantage crap program they have. When the vehicle came up for state inspection, it would be covered under this program I got with the purchase of the car. Vehicle went in and needed a couple items. Outer tie rod and a lugnut. I replaced the lug nut and tie rod and called to schedule the re-inspection. Now I have had vehicles inspected in Warren as well as many locations around the P... read more
Shit ass place.. once I moved to Ohio I realized how much this place really ripped me off.. it also takes 20 minutes or less for an oil change not 3 hours like they take here. They also have tried to charge people I know 900 dollars for a 10 dollar fix.
Business response:
Thank you for providing us with your feedback. We strive to make all of our customer experiences as pleasant and simple as possible and we apologize for your recent experience. We would like to hear from you to discuss this. Please give it General Manager, Sean Ellsworth, a call at 814-726-3150. Thanks
3 different times in past 7 months they have called me telling me what a great deal they can give me on a Leased Ram. First time they didn't have the Truck they claimed to have, drove 1 1/2 hours out of my way for nothing This last Salesman Tim calls me 4 times tells me he can get me in a new leased Ram for same price as I'm paying now but an upgraded model. Took all my info and have never heard back in 6 days. I kept all the voicemails to post on social media of what a total joke this dealership is Do anything to... read more
Business response:
Thank you for providing us with your feedback. I want to apologize that we did not meet our expectations as we strive to take of our customers the very best we can. We would like to try to make things right and make sure you're given the very best lease deal that we can offer. I would like to review this with you personally. Please give me a call at 814-726-3150, my name is Jeff Cusimano, and I am the Sales Manager here. I look forward to hearing from you soon.
3 different times in past 7 months they have called me telling me what a great deal they can give me on a Leased Ram. First time they didn't have the Truck they claimed to have, drove 1 1/2 hours out of my way for nothing This last Salesman Tim calls me 4 times tells me he can get me in a new leased Ram for same price as I'm paying now but an upgraded model. Took all my info and have never heard back in 6 days. I kept all the voicemails to post on social media of what a total joke this dealership is Do anything to... read more
Had hoped for a much better outcome!! My JEEP was at the service dept on Thursday for an oil change and inspection. It didn't pass - rear axel seal leaking. Part was covered under lifetime powertrain waranty so the service dept ordered the parts and kept JEEP to repair it. Friday I called and they didn't have all the parts they needed so they had to order them. They would get JEEP in on Monday. I called Monday (yesterday) .... still not ready for pickup. I checked back today - yes its ready to go! We went to pick JE... read more
Never been there. Just doing this for the schools.
Business response:
We appreciate your review, Don. We hope to have the chance to assist you with any of your future automotive needs. Thank you.
I have been very dissatisfied with Ed Shultz of Warren. The service department is rude and terrible. I have had so much trouble with them backing their warranties. I love my Subaru! I will however never take it to the Ed Shultz of Warren service department. When I buy my next Subaru it will not be from here. The salesperson Clay was great. Unfortunately the service department ruins anyones name associated with Ed Shultz of Warren.
Business response:
Ashley, first and foremost, we appreciate your business and are glad you had a great car buying experience with Clay and that you love your Subaru. We're sorry to hear you have not had the same satisfaction with the service department. We understand that your vehicle came in for state inspection and that it failed for rear brake pads, which are unfortunately not covered under any extended warranty. We apologize for your disappointment and would be happy to answer any of your remaining questions or concerns if you would like ... read more
I have been very dissatisfied with Ed Shultz of Warren. The service department is rude and terrible. I have had so much trouble with them backing their warranties. I love my Subaru! I will however never take it to the Ed Shultz of Warren service department. When I buy my next Subaru it will not be from here. The salesperson Clay was great. Unfortunately the service department ruins anyones name associated with Ed Shultz of Warren.
Frequently asked questions about Ed Shults of Warren, Inc.
How is Ed Shults of Warren, Inc. rated?
Ed Shults of Warren, Inc. has a 4.7 star rating with 1,877 reviews.
When is Ed Shults of Warren, Inc. open?
Ed Shults of Warren, Inc. is closed now. It will open at 9:00 a.m.