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Edge Denver West
- Pest Control
- Sheridan, CO
About this business
Location details
2835 W. Oxford Avenue, Unit # 7, Sheridan, CO, 80110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I called this company specifically because they were open on Saturday and I wanted a mouse issue taken care of. I called them before noon and they said they would be by between 1 and 5pm. I changed plans I had for the day so I could be home. While I was on the phone with them, they also told me they would include spraying for spiders. Anyway, I did not hear anything by 4pm so I called to ask if anyone was coming. They told me the technician's sprayer broke and he was supposed to call and let me know. i told them I did not ne... read more
Business response:
Barbara, we apologize for your experience. We strive to make every interaction a positive one. We are sorry that our service specialist's sprayer broke and we had to reschedule your initial appointment. He wanted to make sure he was able to complete your whole service for you. Since this review, we were able to make it out to your home, as we came the very next business day, to complete your service. We hope to continue to service your home well enough to earn a higher rating and review. Remember, we will come back out ... read more
They continued to provide service at no charge when pesky wasps continued to nest.
Business response:
Thanks for your thoughts! We will continue to come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
They have been out to treat x2 and I still have spiders.
Try to people into long term contracts.
Dustin came out for our first treatment of a very large infestation of box elder bugs (says it's the largest he's ever seen). He answered all my questions about toxicity, treatments, timeframes, etc. My only concern is that when I spent a very long time on the phone with Austin, he told me only about the 1 type of chemical they use and didn't even mention that a different one would be used if rain was pending. The people on the phone are there only to sell you, not to inform you. Do you research if you're fussy about the che... read more
Business response:
Thanks for your thoughts! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Our service experts are very knowledgeable and will be happy to answer any of your questions. Austin is one of our senior experts and would have known that fact if asked. Please, let us know if you ever need anything more. We are always happy to help.
Orian called me back promptly, answered all my questions and couldn't have been easier to work with. I've not seen a mouse since they were here last week. I'd definitely recommend Edge Pest Control.
Business response:
That's so great to hear Joan! We're happy to hear we could help you out. Just let us know if there's anything else we can help you with, and we'll be back out for free to make sure you're taken care of.
This gonna save my 💰 in the long run.
Business response:
That's great to hear Tricia! It looks like you meant to give us a higher star rating ;). Remember, we'll be back out for free when you need it. We want to make sure you're taken care of! Just let us know. Thanks!
This group knew our problem, but failed to tell us they did not treat that problem before signing us up for yearly coverage and coming out for inspection. Could have saved themselves and us a lot of time by being honest in the first place.
Business response:
Thank you for your review. We strive for clarity in all we do, and we apologize for any confusion there may have been. We're always very thorough about the signup process. We go over the agreement with you, have you sign it, and send you copies of everything. We're unable to find your account based on your username here. Please give us a call at 866-529-0864 extension 1082 so we can speak with you. We're always looking for ways to improve. Thank you.
This company says whatever they need to say to get your service but the minute you have a problem and you are dissatisfied with their service they can find 1 million reasons not to show up and not come back out and re-service your home. When I initially signed up I got a same-day service on a Saturday at 7 o'clock in the morning now less than seven days later that I need to be reserviced again now no one's available!! They are booked all weekend they're not able to come out to my home this place is awful buyer beware buyer b... read more
Business response:
We apologize for your experience Dhaunta. We value each customer and strive to make every interaction a positive one. We are always more than willing to come back out when need be. Some days are simply busier than others, and unfortunately, the Saturday you requested was already completely booked. We are closed on Sundays, so Monday was the soonest we could come back out, which we did offer to do. We use the best products on the market, and it's essential to allow them some time to work before seeing results, as they ac... read more
Frequently asked questions about Edge Denver West
How is Edge Denver West rated?
Edge Denver West has a 4.4 star rating with 4,421 reviews.
When is Edge Denver West open?
Edge Denver West is closed now. It will open at 7:00 a.m.