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Edge Denver West
- Pest Control
- Sheridan, CO
About this business
Location details
2835 W. Oxford Avenue, Unit # 7, Sheridan, CO, 80110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I hired them to remove some wasps on Saturday and they talked me into a 2 year contract. I called them on Wed to cancel the contract and they refused. I asked to have a manager call me back and no one has responded.
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Business response:
Thanks for your review! If there is ever anything more we can do for you, please just let us know. We are always happy to help.
Check for rodents in attic. Tech did not go into the attic but poked his head up and shined his flashlight. Had to tell him to turn around and look at the other side. He found no signs of anything. A few days later, got a high-pressure call to come out and set traps as well as ongoing service. Tried to get a word in edgewise several times before finally yelling STOP three times. Told him since his tech didn't find any signs of anything to trap, there was no need. His tone changed immediately and he was none too pleased. Told... read more
Business response:
Nina, we apologize for your experience. We strive to make every interaction with us a positive one. Now, we would love to learn more about what happened, but we are having a hard time finding your account based off just your HomeAdvisor name. Please give us a call at 385-352-8932. We'd like to look into your account and see what we can do for you. Thanks!
This company has a horrible booking service. I had hired this company for a couple of services, and then when I made known that the service was no longer needed, they continued to come out and do unmerited outdoor work. And then wanted to charge me for a full amount, in spite of not having doing work inside of the house. However in spite of us finally resolving that matter, they then resent someone to my house again unrequested, and again just an outdoor spray, and then however want to charge me a full amount, to include num... read more
We had a pocket gopher invade our back yard, and dug several holes. Edge came out, set traps, and they were gone! We also set up a quarterly service for pest control, and since the service began, we have seen a lot fewer spiders and wasps even with the warm fall and winter that we are having.
Business response:
Thank you for sharing your experience with us, Dean! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
Was shading about their contracts. Still have huge issue. 1st tech didn't know where to put bait box, when question b/c dog ate it he played dumb. 2nd tech was better but even talked about how bad first tech was. NO PRIOR NOTICE TO SERVICE except as tech was en route on a Saturday. Had to change plans on the fly b/c of lack of notice. AWFUL CUSTOMER SERVICE when you call. Not results and service oriented. Just wants your money.
Business response:
April, we apologize for your experience. We strive to make every interaction a positive one. We're always very thorough about the sign-up process. We go over the agreement with you, have you sign it, and send you copies of everything. Now we do use the best products on the market and make sure to treat more places around your home with it. Our service specialists are trained very well and know the best strategies of protecting your home. Now, over time, our product has the ability to get into nests that have never been ... read more
Non local company focused on sales and getting into a year long agreement rather than listening to your needs and handling those . ItÂ’s a sales pitch and not customer service oriented . After calling to tell them they performed the wrong service, they told me I would be refunded. Here we are 2 months later and they still wont refund me. Instead they keep calling me trying to get me to sign up for their year program and accept the apology. This company is run by someone who doesn't know what the heck they are doing or how to... read more
Business response:
We apologize for your experience, Matthias. We strive to make every interaction a positive one. We're always very thorough about the sign-up process. We go over the agreement with you, have you sign it, and send you copies of everything. We train our sales reps to reiterate multiple times the length our customers are signing up for. Along with that we also make sure to have you watch our welcome video, which also explains the scheduling of our service. We did receive your email addressing your concerns and have tried re... read more
hired them due to the fact we found a hole in the outside wall and needed to eliminate pest that had managed to get inside the house. first visit went rather well. after making sure the guy who came out understood that service was for inside we get charged for a follow up visit with the person checking the outside traps. no actual contact was made with home owner and NOTHING was done on the inside, you know the entire reason for hiring them in the first place. highly disappointed with them as a company and their lack of comm... read more
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Frequently asked questions about Edge Denver West
How is Edge Denver West rated?
Edge Denver West has a 4.4 star rating with 4,421 reviews.
When is Edge Denver West open?
Edge Denver West is closed now. It will open at 7:00 a.m.