El Paseo Animal Hospital

Tina M. 

on Yelp

7 months ago

During the appointment with Dr. Rachel, she seemed to be passionate about caring for our pup - that is up until she suggested services that were very expensive and unnecessary. After our appointment with her, we felt her approach for treatment was more financially self-serving than ethically caring for her patients. We will not be returning to El Paseo Animal Hospital. 

Sandee G. 

on Yelp

8 months ago

Unprofessional staff. Overpriced. Close whenever they feel like it despite posted business hours. Absolutely disappointing. Update: They also pay to have their negative reviews changed on Google. I have to keep updating and changing back to thumbs down, screen grabbing and reposting proof that I DO NOT RECOMMEND this place. UNETHICAL. 

Erin T. 

on Yelp

10 months ago

I'm so incredibly annoyed and frustrated! I called and spoke to someone Friday 11/8/24 around 3:30pm to get my dog seen for a possible UTI and I was told the earliest I could come in was 8:30am on Monday. I thought: "Great! We only have to make it to through the weekend." I was told if I could get a free catch urine sample to bring it in too and they would try to use it if possible. So I get the sample and arrive for my appointment only to be told "we have you down for the 25th." I was told Monday 11th, if I had thought I ... read more

Gene K. 

on Yelp

a year ago

Wanted to check out new vet closer to our home and took our dog there to check them out and they charged $80 to read and review his file, $32 to clip his nails & $47 for a medical test whose results we don't have after more than a month. They even misspelled my name 2 different ways on the bill. Our experience was completely different than the complimentary reviews that encouraged us to try them. By chance we met a couple in a restaurant who had taken their dog there and had a similar disappointing experience with high cha... read more