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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Exceptional
Good
Exceptional
Exceptional
Fair The wifi was horrible it kept dropping off and I did not see an option for a wifi upgrade. Secon while the room was perfectly clean the shower head was at chest high, which made uncomfortable to use. The desk clerk made it apparent he didn't care about these complaints. The location was exactly what I wanted.
Very dissapointed in our room for $755.00 we paid:-( This stay… the room 331 on Virginia smelled like cigaret smoke.The bed spring was poking my hips. Trash can very tiny to barely put anything in it. The Ac seemed to not cool the room . I always stay at the El Dorado .I love the location.
Business response:
Jessica, we’re so sorry your recent stay fell short, especially considering the investment you made. We truly get why you’re frustrated by the smoke in room 331, the mattress issues, the small bin, and the AC troubles. These are definitely things that should’ve been perfect, and we’re sorry they weren’t. It’s tough hearing this, as you’ve always loved staying with us at El Dorado. Your loyalty is so important, and it’s upsetting this visit missed the mark. Please know we’re taking your feedback about room 331 to heart and wi... read more
Room was a way overpriced, not what I paid for,run down Room was not the upgraded deluxe room I paid for Nothing
Very Poor
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,146 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.