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Emagine Frankfort
- Movie Theater
- Frankfort, IL
About this business
Location details
19965 South La Grange Road, Frankfort, IL, 60423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 11:00 p.m. |
RecommendedThey have a nice theater and reclining chairs inside in the movie theater
Business response:
Hi Dylan, thank you for the kind words! We look forward to seeing you at the movies again soon. Have a great day.
RecommendedMy little get away...great popcorn
Business response:
We appreciate the great review Steven. Thank you so much and we look forward to seeing you again soon for your next movie at Emagine!
RecommendedAwesome place. Thumbs up 👍🏻
The Service was awful the workers were so out of line and rude.
Business response:
Hi Lauren, we're sorry to hear about your experience and would like to talk to you further. Please send us an email at operations@emagine-entertainment.com and we would be happy to help. Thank you and I look forward to speaking with you.
RecommendedNice theater but the Ladies restroom. was horrible l.....
Business response:
We appreciate the great review Noda. I'm sorry about the restroom though, I'm passing along your review to our team so we can address it. Thank you so much and we look forward to seeing you again soon for your next movie at Emagine!
No one there was over 21. My husband and I bought tickets to see a movie and not a single person was over 21 so we couldn’t be served. I’m sorry, but if you advertise a bar, please have employees who can work it.
Long lines for food made us 10 minutes late for the movie. I ordered a taco salad which they bring to your seat, but, no fork was delivered. I asked the server to bring one, which he never did, and I didn’t want to disturb my 3 kids to go get one (can’t leave kids unattended) so it sat for the entirety of the movie. I did get an apology and my salad was refunded, but that didn’t seem to make up for a disappointing experience. I won’t be back!
Business response:
Eva, thank you for taking the time to give us your review. We're terribly sorry that you had a disappointing experience. We set our standards for service higher than what you described, and we will use your review as a learning opportunity for improvement. We do hope you give us another chance, and thank you again for your time.
Nice.
Nice.
Frequently asked questions about Emagine Frankfort
How is Emagine Frankfort rated?
Emagine Frankfort has a 4.7 star rating with 5,868 reviews.
When is Emagine Frankfort open?
Emagine Frankfort is closed now. It will open at 10:00 a.m.