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Emerald Lawns - Round Rock Lawn Care
- Lawn Services
- Round Rock, TX
About this business
Location details
3567 Rockin J Road, Round Rock, TX, 78665, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
They contacted me quickly and came out to do an estimate within a day or two. When we talked, they were eager to sell me a lawn maintenance package, which bought - but then it took another 2 - 3 weeks to simply aerate my lawn, which was my original purchase!
Business response:
Hello [Member Name Removed]. I'd like to apologize for taking so long to get the aeration done. It was actually done exactly 14 days after your order, but it still would have been done sooner if not for rainouts at the beginning of October. I do appreciate your business and maybe I can make it up to you the next time an aeration is needed. Luke Hawthorne
This company was actually very top-notch. I was quite impressed. They were easy to reach and communicated very well. I had them come out to aerate our lawn and they addressed every square foot of it! I was anticipating some missed areas but they were very thorough. I even had a slight issue with an area of the lawn that didn't indicate aeration after a torrential rain and they rectified immediately. They came out again and addressed the issue perfectly. I highly recommend their services and I'll probably sign up for their ... read more
Emerald Lawns was professional and very communicative while we were initially trying to schedule an appointment. Jennifer and Russel were patient and always called to keep me updated and confirm our appointment. I was limited in the days I could take off from work in order to unlock a gate and to point out a cable line in the yard. Then the appointment had to be rescheduled because of rain and yet they worked with me because of my schedule. They certainly put the customer first even though I'm sure it meant that they had to ... read more
Lawn techs are professional, do a thorough job, and adhere to the lawn program schedule. They always let me know when they arrived and when finished leave a summary in the door of what was done. They also take time to answer my questions and concerns and stand behind their service. One reason I am using this company is that they use granular and not liquid fertilizer. My lawn is looking good and weeds are under control.
They were punctual as always. I love this company. This is the second year that I have used Emerald Lawn and I can not express how happy I am with them. My yard is beautiful and I pass their name on to everyone I can. Great customer service is not always easy to find and they are wonderful.
He came over, analyzed lawn and square footage, then told me someone would call the following week 2 days prior so that I could apply heavy water to lawn before they came. Overall it was a straightforward transaction, the guys were professional and friendly, may use them in the future for fertilizing.
The staff was professional, kind, and took the time to answer all my questions.
They called and set up the appointment, showed up as scheduled and did a thorough professional job.
Frequently asked questions about Emerald Lawns - Round Rock Lawn Care
How is Emerald Lawns - Round Rock Lawn Care rated?
Emerald Lawns - Round Rock Lawn Care has a 4.7 star rating with 3,832 reviews.
When is Emerald Lawns - Round Rock Lawn Care open?
Emerald Lawns - Round Rock Lawn Care is closed now. It will open at 9:00 a.m.