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Encompass Health Rehabilitation Hospital of Plano

4.1

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Location details

2800 West 15th St, Plano, TX, 75075, United States

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4.1319 reviews
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Kendrick K.'s profile image
Kendrick K. 
rating
2 months ago

Words cannot express how amazing my team was to me the two weeks I was at the facility. The nurses and therapists were amazing. Just to name a few nurse Alex, Mia, Ashley, Franklin, and others were amazing. My therapist Logan was amazing along with Cali, Ryan, and others were 100% amazing. And I cannot leave without say thank you to the amazing doctors and case workers that assisted with my care. They all were top choice. The food at the facility was the best. They cared about everything while you were there. Thanks again 

Business response:

We appreciate your feedback Kendrick, thank you for trusting Encompass Health with your care! 

Kendrick K.'s profile image
Kendrick K. 
rating
2 months ago

Words cannot express how amazing my team was to me the two weeks I was at the facility. The nurses and therapists were amazing. Just to name a few nurse Alex, Mia, Ashley, Franklin, and others were amazing. My therapist Logan was amazing along with Cali, Ryan, and others were 100% amazing. And I cannot leave without say thank you to the amazing doctors and case workers that assisted with my care. They all were top choice. The food at the facility was the best. They cared about everything while you were there. Thanks again 

Business response:

We appreciate your feedback Kendrick, thank you for trusting Encompass Health with your care! 

Diane P.'s profile image
Diane P. 
rating
a year ago

The Bad: Phone service is next to impossible to call someone in their room or the main number. Food is horrible and cold when it arrives - ask for the "alternative" menu. Constantly having you change rooms without explanation. The good: Staff gives meds on time which is great! Pharmacists are excellent and helpful. Therapists are really good. 

Business response:

Thanks for the feedback, Diane. Feel free to email feedback@encompasshealth.com if you want to discuss this further. 

Diane P.'s profile image
Diane P. 
rating
a year ago

The Bad: Phone service is next to impossible to call someone in their room or the main number. Food is horrible and cold when it arrives - ask for the "alternative" menu. Constantly having you change rooms without explanation. The good: Staff gives meds on time which is great! Pharmacists are excellent and helpful. Therapists are really good. 

Business response:

Thanks for the feedback, Diane. Feel free to email feedback@encompasshealth.com if you want to discuss this further. 

Carolyn F.'s profile image
Carolyn F. 
rating
2 years ago

I love the staff and the care! This is my third visit and I made sure that I was coming back to the Plano location. Therapy was especially outstanding, both OT and PT. 

Business response:

Thanks for entrusting us with your care, Carolyn. We’re happy that you had such a good experience! 

Carolyn F.'s profile image
Carolyn F. 
rating
2 years ago

I love the staff and the care! This is my third visit and I made sure that I was coming back to the Plano location. Therapy was especially outstanding, both OT and PT. 

Business response:

Thanks for entrusting us with your care, Carolyn. We’re happy that you had such a good experience! 

Marty R.'s profile image
Marty R. 
rating
3 years ago

I was impressed with the quality of care at Encompass. Everyone was very competent at every level of care. They were all nice, friendly and helped get my 92 year old mom walking again after breaking her hip. 

Business response:

Thank you for trusting Encompass Health Rehabilitation Hospital of Plano with the care of your loved one! 

Marty R.'s profile image
Marty R. 
rating
3 years ago

I was impressed with the quality of care at Encompass. Everyone was very competent at every level of care. They were all nice, friendly and helped get my 92 year old mom walking again after breaking her hip. 

Business response:

Thank you for trusting Encompass Health Rehabilitation Hospital of Plano with the care of your loved one! 

Jeanne F.'s profile image
Jeanne F. 
rating
3 years ago

This place is great! I was at another rehab hospital before but Encompass blows that one out of the water. The food is great, the atmosphere is comforting and the staff is amazing. All the physical therapists push you to be stronger, but they're never mean or condescending. And everyone seems to want to be here. I've been here for 3 weeks and I'd give Encompass more than 5 stars if I could. 

Business response:

Jeanne, we appreciate your feedback and are happy that you had such a positive experience at Encompass Health. 

Frequently asked questions about Encompass Health Rehabilitation Hospital of Plano

How is Encompass Health Rehabilitation Hospital of Plano rated?

Encompass Health Rehabilitation Hospital of Plano has a 4.1 star rating with 319 reviews. 

When is Encompass Health Rehabilitation Hospital of Plano open?

Encompass Health Rehabilitation Hospital of Plano is open now. It is open 24/7.