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Encompass Health Rehabilitation Hospital of Plano

4.1

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Location details

2800 West 15th St, Plano, TX, 75075, United States

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4.1329 reviews
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Barbara Sue J.'s profile image
Barbara Sue J. 
rating
a week ago

They make patients feel VALUED.... Baths every day!!! Excellent skill sets and this facility "raises the bar of excellence" in professional and compassionate care! High recommendations for our loved one currently there! 

Business response:

Thank you for trusting Encompass Health with the care of your loved one! 

Marsha L.'s profile image
Marsha L. 
rating
a week ago

Two weeks after my mom's stroke, I am incredibly grateful for the care, encouragement, and compassion she has received from the staff at Encompass Health Rehabilitation. This has been an overwhelming and emotional time for our family, but the kindness, patience, and dedication shown by her rehabilitation team have made such a difference. Thank you for celebrating every small victory, encouraging her through the difficult moments, and helping her regain strength and confidence each day. A very special shout-out to Lynnett... read more

Business response:

Thank you for trusting Encompass Health with the care of your loved one! 

Sherri H.'s profile image
Sherri H. 
rating
3 weeks ago

My review comes from the viewpoint as a visitor. I went to visit a friend and I came into the parking lot off of Independence, next to the Braum's parking lot. I parked and saw multiple doors and went into one. I entered via the dining room. I later realized the front entrance is a circular drive facing 15th Street. This building could definitely use more signage both outside and inside. A kind nurse on break in the dining room pointed me in the direction of the lobby. Once I weaved my way around and arrived in the lobby... read more

Kendrick K.'s profile image
Kendrick K. 
rating
3 months ago

Words cannot express how amazing my team was to me the two weeks I was at the facility. The nurses and therapists were amazing. Just to name a few nurse Alex, Mia, Ashley, Franklin, and others were amazing. My therapist Logan was amazing along with Cali, Ryan, and others were 100% amazing. And I cannot leave without say thank you to the amazing doctors and case workers that assisted with my care. They all were top choice. The food at the facility was the best. They cared about everything while you were there. Thanks again 

Business response:

We appreciate your feedback Kendrick, thank you for trusting Encompass Health with your care! 

Kendrick K.'s profile image
Kendrick K. 
rating
3 months ago

Words cannot express how amazing my team was to me the two weeks I was at the facility. The nurses and therapists were amazing. Just to name a few nurse Alex, Mia, Ashley, Franklin, and others were amazing. My therapist Logan was amazing along with Cali, Ryan, and others were 100% amazing. And I cannot leave without say thank you to the amazing doctors and case workers that assisted with my care. They all were top choice. The food at the facility was the best. They cared about everything while you were there. Thanks again 

Business response:

We appreciate your feedback Kendrick, thank you for trusting Encompass Health with your care! 

Diane P.'s profile image
Diane P. 
rating
a year ago

The Bad: Phone service is next to impossible to call someone in their room or the main number. Food is horrible and cold when it arrives - ask for the "alternative" menu. Constantly having you change rooms without explanation. The good: Staff gives meds on time which is great! Pharmacists are excellent and helpful. Therapists are really good. 

Business response:

Thanks for the feedback, Diane. Feel free to email feedback@encompasshealth.com if you want to discuss this further. 

Diane P.'s profile image
Diane P. 
rating
a year ago

The Bad: Phone service is next to impossible to call someone in their room or the main number. Food is horrible and cold when it arrives - ask for the "alternative" menu. Constantly having you change rooms without explanation. The good: Staff gives meds on time which is great! Pharmacists are excellent and helpful. Therapists are really good. 

Business response:

Thanks for the feedback, Diane. Feel free to email feedback@encompasshealth.com if you want to discuss this further. 

Carolyn F.'s profile image
Carolyn F. 
rating
2 years ago

I love the staff and the care! This is my third visit and I made sure that I was coming back to the Plano location. Therapy was especially outstanding, both OT and PT. 

Business response:

Thanks for entrusting us with your care, Carolyn. We’re happy that you had such a good experience! 

Carolyn F.'s profile image
Carolyn F. 
rating
2 years ago

I love the staff and the care! This is my third visit and I made sure that I was coming back to the Plano location. Therapy was especially outstanding, both OT and PT. 

Business response:

Thanks for entrusting us with your care, Carolyn. We’re happy that you had such a good experience! 

Frequently asked questions about Encompass Health Rehabilitation Hospital of Plano

How is Encompass Health Rehabilitation Hospital of Plano rated?

Encompass Health Rehabilitation Hospital of Plano has a 4.1 star rating with 329 reviews. 

When is Encompass Health Rehabilitation Hospital of Plano open?

Encompass Health Rehabilitation Hospital of Plano is open now. It is open 24/7.