Encompass Health Rehabilitation Hospital of Plano

Jill H. 

on Yelp

3 years ago

I would avoid this rehab at all costs for a loved one. The facility is understaffed with uncompassionate staff including nurses who are not interested in helping patients. We admitted our loved one late in the afternoon and were dismayed at the lack of professionalism and disregard to the respect of the patient. The shared room looked like it had not been cleaned before admission with a dirty floor, bathroom and table that had not been wiped clean from the previous occupant. After a detailed run down of medication regim... read more

Melanie K. 

on Yelp

3 years ago

If we could give it 0 stars we would. They never answer their call buttons. My husband had Covid and they tried to send him home early outside of CDC guidelines. They refused to give him a Covid test upon exit. His social worker was a piece of work. It is such a sad place. The other Encompass in Richardson is excellent. Not sure what happened with this place. 

Melanie K. 

on Yelp

3 years ago

If we could give it 0 stars we would. They never answer their call buttons. My husband had Covid and they tried to send him home early outside of CDC guidelines. They refused to give him a Covid test upon exit. His social worker was a piece of work. It is such a sad place. The other Encompass in Richardson is excellent. Not sure what happened with this place. 

M D. 

on Yelp

5 years ago

This so called rehab center is nothing but a house of horrors. Patients screaming in pain while the so called techs and nurses are talking on their cell phones and and pretty do nothing but stand around scratching their prodigious asses. (Seriously, health care professionals that weight over 250 - 300 pounds and get out of breath just walking down the hall? Not to mention the stink that comes from them; take a bath or shower!) Many of them there do not speak intelligible English. They bully patients, yell at them, withhold p... read more

M D. 

on Yelp

5 years ago

This so called rehab center is nothing but a house of horrors. Patients screaming in pain while the so called techs and nurses are talking on their cell phones and and pretty do nothing but stand around scratching their prodigious asses. (Seriously, health care professionals that weight over 250 - 300 pounds and get out of breath just walking down the hall? Not to mention the stink that comes from them; take a bath or shower!) Many of them there do not speak intelligible English. They bully patients, yell at them, withhold p... read more

James M. 

on Yelp

11 years ago

The absolute most unprofessional, careless place I have ever encountered in my entire life. Absolute incompetence in every possible way. I cannot even begin to describe the extreme level of incompetence and total indifference by their unprofessional and pathetic staff. They should be forcibly closed. The following "care" was provided to an 80 year old referred for a 3-10 day stay from Medical Center of Plano. Medication, walker, oxygen, and breathing treatments not provided as prescribed, and when the indifferent staff ... read more

James M. 

on Yelp

11 years ago

The absolute most unprofessional, careless place I have ever encountered in my entire life. Absolute incompetence in every possible way. I cannot even begin to describe the extreme level of incompetence and total indifference by their unprofessional and pathetic staff. They should be forcibly closed. The following "care" was provided to an 80 year old referred for a 3-10 day stay from Medical Center of Plano. Medication, walker, oxygen, and breathing treatments not provided as prescribed, and when the indifferent staff ... read more