Encompass Health Rehabilitation Hospital of the Mid-Cities

Rozel M. 

on Yelp

10 years ago

My 87 year old mother was there for 12 days. I'll try and stay positive and say the enjoyed the food, and 2 nurses and 2 aides/techs were very pleasant, hard working and efficient at their job. I will also say her PT and OT really worked with her and got her to where she could return to her assisted living. But pretty much after that there is nothing good to say. From the first 24 hours there, the unprofessional and unfriendly case manager, Marcia, who was assigned to her did NOTHING in her job description, did not retur... read more

Rozel M. 

on Yelp

10 years ago

My 87 year old mother was there for 12 days. I'll try and stay positive and say the enjoyed the food, and 2 nurses and 2 aides/techs were very pleasant, hard working and efficient at their job. I will also say her PT and OT really worked with her and got her to where she could return to her assisted living. But pretty much after that there is nothing good to say. From the first 24 hours there, the unprofessional and unfriendly case manager, Marcia, who was assigned to her did NOTHING in her job description, did not retur... read more

Gloria K. 

on Yelp

11 years ago

I just realized that while there at Reliant Rehab in Bedford, they went through my purse and took away some anti-anxiety medication that I always keep in my purse for use when needed away from home. I feel like my privacy has been violated. At the time the staff member asked me about the pills, I didn't recall that those were the ones I kept in my purse. They confiscated the meds like they were heroin or something. I got them back after checking out Against Medical Advice but jut want other patients and family members to... read more

Gloria K. 

on Yelp

11 years ago

I just realized that while there at Reliant Rehab in Bedford, they went through my purse and took away some anti-anxiety medication that I always keep in my purse for use when needed away from home. I feel like my privacy has been violated. At the time the staff member asked me about the pills, I didn't recall that those were the ones I kept in my purse. They confiscated the meds like they were heroin or something. I got them back after checking out Against Medical Advice but jut want other patients and family members to... read more

Aaron L. 

on Yelp

11 years ago

Hello, My name is Aaron Lopez. I am a nurse and Director of Business Development for Reliant Mid-Cities since May of 2013. I have been on the business side of healthcare for almost 17 years now and have worked for 2 other major post acute facilities during this time. I commute from Benbrook, Texas on a daily basis to come to Reliant Mid-Cities and have chosen to do so for almost 2 years now based on the outcomes and patient care that our patients receive at Reliant. During my time at Reliant, we have cared for almost 2,50... read more

Aaron L. 

on Yelp

11 years ago

Hello, My name is Aaron Lopez. I am a nurse and Director of Business Development for Reliant Mid-Cities since May of 2013. I have been on the business side of healthcare for almost 17 years now and have worked for 2 other major post acute facilities during this time. I commute from Benbrook, Texas on a daily basis to come to Reliant Mid-Cities and have chosen to do so for almost 2 years now based on the outcomes and patient care that our patients receive at Reliant. During my time at Reliant, we have cared for almost 2,50... read more

Shirley W. 

on Yelp

11 years ago

I agree with the other reviews. STAY AWAY. My brother-in-law went there after back surgery to gain strength. After 12 days they discharged him in much worse shape than when he went in. The doctors had prescribed three psychotropic medicines when his neurologist (pre hospital admission) had said she should only have the one anti-depressant that they had found was safe to use and no prescription to sleep - only melatonin to sleep. He had developed congestive heart failure and was too weak to stand and walk alone. He had t... read more

Shirley W. 

on Yelp

11 years ago

I agree with the other reviews. STAY AWAY. My brother-in-law went there after back surgery to gain strength. After 12 days they discharged him in much worse shape than when he went in. The doctors had prescribed three psychotropic medicines when his neurologist (pre hospital admission) had said she should only have the one anti-depressant that they had found was safe to use and no prescription to sleep - only melatonin to sleep. He had developed congestive heart failure and was too weak to stand and walk alone. He had t... read more

Darlene M. 

on Yelp

12 years ago

We chose this facility because it is close to home. He had been in another facility a year ago and what we had to compare against. Because of his fall risk, he was placed right outside the nurses station. Numerous times during the day and evening I would have to close his door because it sounded like a party was going on outside his room. While everyone is entitled to have a good time at work, I felt like there was a lack of professionalism in this facility, compared to the facility he was previously. In my opinion, a t... read more