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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Customer ********************** is professional and friendly. The representative I spoke with today was great!
I called your company because they were well rated when I Google about extended warranties. The man I was connected with spoke so evenly and pleasantly that it was extremely easy to understand him and converse with him. He never made me feel rushed and gave me time to get him any information he needed, without a problem. Your price and coverage were much better than my previous extended warranty companies offer. They never even acknowledged that I had a very low mileage car and had kept it in such a good condition. Whereas y... read more
Exactly amazing and great it was a great experience and everything was great with the guy I talked to
Business response:
Hi, *****. Thank you for rating your experience with us so highly! - Endurance
It was easy to get my quote. It was easy to get in touch with a real person who answered all my questions. They seem to be very knowledgeable about the product and they were extremely friendly besides the business. We had a really good conversation in general and I was really pleased with the interaction they were very professional, and I was able to get exactly what I want and actually even more than I expected. My son also is a member of Endurance and thats what prompted me to become a member and I was overly satisfied. Iv... read more
So far it's been a real nice experience with endurance, the staff are all very pleasant and easy to talk to!!??
Business response:
****, we are delighted that you had a great experience with us. Thank you for taking the time to leave us a rating! - Endurance
The Customer ********************** was great i really appreciated her advice. I was ready to cancel my policy.
Business response:
Hi *****, were glad to hear our team was able to assist and find a solution that worked for you! We appreciate you choosing to stay with Endurance and look forward to providing you with the coverage and peace of mind you deserve. If you ever need anything, we're here to help. Sincerely, The Endurance Team
I'm a returning customer and can actually say I"m kicking myself for not switching my plan from on vehicle to the other. Because the company I did go with was a disappointment. But I'm glad you all answered my call before CarShield, because I had called them the same day . But your *** called back right away, so here BACK IN THE SADDLE, AGAIN.
Business response:
Hi Wandeo, welcome back! Were thrilled to have you with us again and appreciate your trust in choosing Endurance. Were glad our team could reconnect with you quickly and get you back on the road with confidence. Thanks for the great feedback! - Endurance
Izzy was very helpful in answering all my questions and helping me to upgrade my contract!
Business response:
Thank you for your review, ****. We will share this with our customer experience team to let them know to keep up the good work! - Endurance
I called to cancel the contract with Endurance, but I was connected with **** a service Mgr in ***** Fl. Office. Excellent interaction with him. He explained my options, somethings I can do after his reasoning for not canceling the policy, I didn't. This has to be the best customer ********************** person I have EVER spoken with..He listened to my rantings because I was upset by the end of the call he had me laughing. Great guy ***** **** or Oudy for being you and making the rest of my day great. It was truly a pleasur... read more
Endurance Warranty Services has a 4 star rating with 32,430 reviews.
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.