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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Representative ******** was very personal. She explained my policy in great detail and made the process very easy.
Business response:
Hi, *****. Your feedback is highly appreciated. Thank you for the review! - Endurance
Finally, especially since I always seem to procrastinate, I called Endurance from the letters that I have been receiving. The representative that my husband and I talked with was very personal. He explained all of the services that Endurance provided and answered all of our questions about the policy. He seemed very knowledgeable and extended a July 4th discount, even though it was after July 4th. After we accepted Endurance, He read the script clearly, professionally and covered everything that we discussed. ***** for provi... read more
Business response:
Thanks for sharing your experience, Suki! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
Experienced a misunderstanding with a few CS agents, however, my call was escalated to **** aka Izzy and he was calm and apologetic. He was able to de-escalate the situation and keep me as a customer.
*** was extremely helpful and empathetic in addressing my issues and clearly explained my options.
Business response:
Hi, ********. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - **********************
****** was very helpful and thorough. Helped me with reinstating my contract and road side assistance.
Business response:
We're glad to hear you had a positive experience with Endurance, *********! Your feedback means a lot to us, and we're here whenever you need support.
To the young man that had helped me "I forgot his name just that quick,but Im the one named ******. But he was the most kindest person and most calm person ever. I really appreciate that ,real professional cause most people would get nat attitude then you get one, there you go. But he was nothing of the sort very pleasant to talk to THANK YOU
Business response:
Thank you for your 5-star review, ******! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
****** helped me to cancel my contract! His diligence to keep me as a client was stellar however at this time and a pending sale of the vehicle it is not feasible for me to continue. If and when I purchase, I will give you a call, thank you.
Business response:
Thank you for rating us so highly, *****! - Endurance
ALL INFORMATION AT HER FINGERTIPS, JUST WHAT I WAS LOOKING FOR
Business response:
Thank you for the 5-star review, ******! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.
"Ms.**** ******** speaking with her was a wonderful experience soft spoken tone, shown concerned, corrected a mishap. Thank you, "Mrs **** ******** for deferring my payment and making it ********** were / are Blessings to Endurance and your Department.
Business response:
Thank you for your 5-star review, Vivnetta. We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 34,723 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.