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EnergyAid
- Solar Installation
- Fresno, CA
About this business
EnergyAid is a leading provider of high-quality service, maintenance, tune-ups and system evaluations for residential and commercial customers. Management of EnergyAid has collectively over 100 years of experience in the solar power industry and are passionate about making sure system owners realize their expectations when it comes to system performance, utility bill reductions and a positive effect on greenhouse gasses.
Location details
5528 N Palm Ave, Suite 123, Fresno, CA, 93704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great response time, very informational. Awesome service!
Business response:
Hi, Patrick. Thank you for taking the time to share your positive feedback! We are thrilled to hear that you found our response time excellent and the information we provided was helpful. We are dedicated to exceptional customer service and are glad to meet your expectations. If you have any further questions or concerns, please do not hesitate to contact us. Thank you again for your kind words!
Very curterious and efficient
Business response:
Hi, Ann. We appreciate the kind words and are glad we could provide you with a positive experience!
They did a great job. Professional, Courteous and willing to answer my questions.
Business response:
Hi, James. Thanks for taking the time to share your positive experience. We truly appreciate it!
The person sent was very cordial and thorough in his assessment. I appreciated his explanation of what he did and what needs to be done.
Business response:
Hello Raymond! Thank you so much for your kind words; they greatly benefit us. We're thrilled you've noticed our commitment to keeping our messages clear and professional. Our team always strives to communicate effectively and foster a respectful, helpful conversation. Your recognition is genuinely appreciated.
Professional service. Energy Aid removed/reinstalled our faulty inverters and handled the warranty claim. We were pleased with their service.
Business response:
Hi, Lori. Thank you so much for taking the time to share your positive experience with us! We're thrilled you were pleased with Mike Madsen and Edward Rider's service regarding your inverter issue. At Energy Aid, we strive to ensure customer satisfaction by handling every service aspect efficiently, including warranty claims. Your feedback is precious to us, and we look forward to serving you again.
Very friendly. Did work in a timely matter. Was later than scheduled time. Overall it was good.
Business response:
Hi, Barbara. Thank you so much for taking the time to share your experience with us. We're thrilled you found our team friendly and that the work was completed promptly. We apologize for any inconvenience caused by the delay in our scheduled time. Your feedback is invaluable as we strive to improve our punctuality. We look forward to serving you again and ensuring an even better experience in the future. Thank you for choosing our services!
Quick and friendly service
Business response:
Hi, Josh. Thank you so much for your kind words! We're thrilled to hear you found our service both quick and friendly. We strive to provide the best experience for our customers, and we're glad it reflected in your visit. We are looking forward to serving you again!
Re-installed new lg battery yesterday!!! Did a great job and very pleasant .
Business response:
Hi, Tina. We're thrilled to hear about your positive experience with our service and that you're pleased with your new LG battery installation! It's fantastic to know that our team was able to deliver top-notch work and make your experience pleasant. Thank you for taking the time to share your feedback. We look forward to serving you again!
The service guy was very pleasant. He apologized for being an hour late. He replaced one part and repaired another part. He assures me it is fixed. My monitoring system has not confirmed that yet as he says it takes time to get caught up. But on the roof everything is green I hope he is right.
Business response:
Hi, Steve. Thank you for sharing your experience, and we're glad to hear that Edward Rider was pleasant and proactive in addressing the issues. I wanted to update you and let you know that I confirmed with SunPower that the monitoring system issue has indeed been fixed, and they consider the case closed. However, SunPower identified a problem with some microinverters (MI) during their review. However, rest assured that Shenah has already initiated a new case to request a work order to resolve this additional issue. We're com... read more
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.9 star rating with 380 reviews.
When is EnergyAid open?
EnergyAid is closed now. It will open at 8:00 a.m.