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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company uses deceptive marketing techniques to dupe consumers into purchasing an extended warranty for their car. They work very hard to make it seem like they are the actual manufacturer and not a third party insurance provider. BEWARE!
Business response:
To Whom This May ***************** Evercare Direct, we take pride in offering transparent and legitimate services to our customers. We do not require any down payments or monthly payments for nothing. We understand your frustration, but we assure you that your perception does not align withour business practices.We are not an insurance provider, and do not come across as insurance.Thank you and have a nice day.
This company keeps mailing 'motor vehicle service notifications' about updating MY car's "protection program"... all addressed to my husband. He has nothing to do with my vehicle and never has; my ownership of it predates our relationship. That's all the proof I needed that this was a scam, however..!4 months ago I called the number on the mailed notice and told them that 1) their ownership information is incorrect and 2) to stop mailing the notices. I was assured that they would stop. Today another one arrived (STILL addres... read more
Business response:
To Whom This May ***************** you would call the customer service department @ ************ M-F 8AM-5PM they will connect you with the customer service manager. Then he will be able to remove your name. We need the customer ID number on the notice you are receiving.We apologize for any inconvenience.
I have called numerous times to be taken off their mailing list as I never owned the car they keep trying to sell me a warranty on. Also, my name is incorrect so this is clearly a scam.Every time I called I was assured I would be taken of the mailing list. I suppose that is why I still keep getting their unwanted notices in the mail.They avoid adding their address so you can't even return to sender.
Business response:
To Whom This May *********************** certainly apologize for any inconvenience this has caused you. I want to assure you, your name has been removed from our mailing campaign.Please be aware other companies may send you notices but they will not be from Evercare Direct.Once again we apologize for any inconvenience.Thank you.
Im Paying $138/month for warranty protection and coverage since a year. But whenever time came to fix issues with the car, They are saying those are not cover ? This really are scamming so badly and unknowingly
They couldn't even get my name correct in the bogus letter they sent.
This company is a scam. My car is still under warranty but this bogus letter says that "Our records indicate that you have not contacted us to have your vehicle service contract activated." It looks official because it has your make, model, VIN on it. But I'm guessing that information can be obtained from public record or it was somehow obtained. And I get these letters several times a month. Always saying it is urgent I respond. But I don't respond by the date on the letter and I get another letter with a new letter a few w... read more
Have called numerous times to be taken off mailing list as I have never owned the car they keep trying to sell me a warranty on. Have been hung up on 3 times when I stated I would like my name and address removed so they will stop sending me this c*** in the mail.
Business response:
To Whom This May ********************* call our customer service department @ ************ they will get you over to our customer service manager where he will be able to assist you with removing your name from our marketing campaign.We apologize for any inconveniences.Thank you.
I got one of your cards for my new *** 2023 Carnival. I called the number on the card to find my since my car is new. The person I talked to said tha I had called the activation number and started telling about he was go give me protecton till **** and I kept trying to tell him I didn't want the protection. He wouldn't listen he just kept saying that I had called the activation number and there was nothing he could do. I got fed up with the fact all he was interested in was a sales and didn't want to hear me. That a heck of ... read more
Business response:
To Whom This May ****************** our calls are recorded for quality assurance. If you would call our customer service department @ ************ we would like to get to the bottom of this call.At Evercare Direct we do not condone rude or bullying behavior. We want to assure you this will be handled with the proper department.We apologize for any inconvenience and look forward to speaking with you.Thank you.
This is the modern day mail in "Trying to reach you about your car's extended warranty" scam. This company has NO BASIS for existence or contact with a NEW VEHICLE owner.Providing a one star review only because zero stars are not allowed.Your marketing practices are deceptive and underhanded. You should be ashamed to even exist.
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.5 star rating with 182 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is closed now. It will open tomorrow at 9:00 a.m.