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Evercare Direct LLC

1.9

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Location details

398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.9141 reviews
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J'Quai H's profile image
J'Quai H 
2 years ago

This company is a SCAM and should be part of a class-action lawsuit. 1. When I purchased the policy what I was told on the phone was not what was in the contract.2. I called in to cancel the policy because of this, They made an attempt to correct it so I decided to not cancel.3. When it came time for me to file a claim, I was told by customer service on a recorded call, that I had to pay out of pocket and be reimbursed. Then I was told by another representative the claim was not covered. I was left footing the bill while sti... read more

Business response:

To Whom This May Concern:We are sorry if there was a misunderstanding when you spoke with the representative in February. Per the terms and conditions of your contract, this part is not eligiblefor coverage. I see we did pay a claim of $240.47 for the transmision oil cooler line.Once again we are sorry for any misunderstanding and apologize for any inconvenience.Thank you. 

Gina P's profile image
Gina P 
2 years ago

Complete scam the number they gave me stopped working as soon as I purchased a plan. When I called the next day to inquire about info I had not received numbers dont work. Discover card will be called not to accept any charges from them. Complete scan 

Business response:

Hello ****-I want to assure you that Evercare Direct is not a scam. If you call our customer service department @ ************ they will gladly assist you with your needs.We are sorry for any inconvenience.Thank you 

John N's profile image
John N 
2 years ago

Scam - I've been asked to be taken off the mailing list multiple times and they've not taken action. Best part, I don't even own the car anymore. 

Business response:

Hi ****:if you would call our customer service department at ************ we will gladly assist ou with this.Sorry for any inconvenience.Thank you. 

Dennis N's profile image
Dennis N 
2 years ago

I received a direct mailer from this company with very very deceiving information. First of all, the mailer had a warning "Penalty for private use, $300". I think that is very deceiving because it makes the letter appear as if it was a official matter, which is not! Above that line, there is a sentence that says "Official Business" I don't have any official business with this company nor do I want to. The letter makes it seem as if I need to purchase their warranty service when my car it's brand new. It doesn't even have ***... read more

Business response:

Hi ******-any mailer that we send out is an offer to purchase a vehicle service contract which will cover the consumers vehicle against unwanted expensive repair bills beyond the manufacturer warranty.We have removed your name from our mailing list. 

Frequently asked questions about Evercare Direct LLC

How is Evercare Direct LLC rated?

Evercare Direct LLC has a 1.9 star rating with 141 reviews. 

When is Evercare Direct LLC open?

Evercare Direct LLC is open now. It will close at 6:00 p.m.