Evercare Direct LLC

Jennifer P 

on BBB

2 years ago

Scam. I received a scary-sounding letter yesterday (7/1) saying I need to respond by 7/11 and that my service vehicle contract isnt activated and if my factory warranty has expired I *will* be responsible for paying any repairs (emphasis theirs).My car is 9 years ********* been paying for any repairs for a number of years. Trying to find out who sent this letter I had to read it several times before I saw the company name (Evercare Direct) in the smallest print at the end of the last sentence on the page. 

Finley W 

on BBB

2 years ago

I keep receiving scary "time sensitive" letters from ***********************, who is the Program Director of Evercare Direct about my car's warranty expiring. The problem is, I purchased car new only 2 months ago. I'm sure **************** is just looking out for my best interest, but it seems to me that if my factory warrant is good for almost 5 more years, then I probably don't need to purchase another service contract at this time. There was also some question about my eligibility, and that this might be the ONLY time the... read more

Bruce L 

on BBB

2 years ago

All signs point to SCAM. Of course they want you to believe that they represent a legit car company (ours is ******* But there is no real evidence that they do. If someone does not identify themselves (or their company) its a scam. Here's a hint, if this was from the manufacturer they would know your VIN. By all means do not call! 

Maneesh L 

on BBB

2 years ago

My wife received a letter today from this company. The letter had a sense of urgency that we needed to reactivate a warranty and a brand new Tesla 2024. The letter is very predatory. It was obviously a scam from the beginning when I started to read it. I called the phone number listed on the letter. No one picked up the first time. I called again and someone picked up. He told me he did not work for Evercare direct. He gave me the name of another company. I told him off over the phone. I told him to stop sending the letters.... read more

Dale H 

on BBB

2 years ago

Scam. Sent extremely misleading letter designed to look like it came from the auto manufacturer identifying my car specifically. It is difficult to identify that the letter came from this entity. 

Brennan S 

on BBB

2 years ago

Scam. The other reviews say it all, but the exact same happened to me. They were very aggressive on the phone and pressured me heavily to give payment info. I put them on hold to talk to some friends, verified it was a scam, got back on the line and declined their services. The guy on the phone got upset and called me ******* a few times before hanging up. 

Moe M 

on BBB

2 years ago

Scam. Sent me a time sensitive letter in the mail saying I would be penalized $300 for private use of my car. The letter used misleading verbiage that made it seem like it came directly from my car manufacturer. I unfortunately signed up for the coverage since the man on the phone told me this was something I was already paying for and I was just renewing it. Lie. I called to cancel once I read the reviews of Evercare on the BBB and the woman on the phone said I was making it up that my letter said I would be penalized $300 ... read more

Rachel B 

on BBB

2 years ago

I have received multiple "TIME SENSITIVE" mailers from this company identifying my specific new 2024 car, stating "Our records indicate that you HAVE NOT CONTACTED us to get your service contract up to date"...."you may still have time to activate coverage...'. It even includes an approval number. I finally found in smaller print at the bottom the name identifying this company after wondering if the 3500 I spent already on my extended warranty was cancelling on me. What a misleading predator. 

John M 

on BBB

2 years ago

This is clearly a SCAM to extend an auto warranty. They have no affiliation with the auto's manufacturer but the "official business" is intended to deceive.