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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My car still has 2.5 yrs factory warranty. This is incredibly deceptive mailer in multiple ways. Not even sure it is legal. Other businesses would lose their license for this kind of false advertising.
Business response:
Hello *****:I do apologize for any inconvenience. However, your name does not come up in our data base.If you have a customer ID # please call our customer service department @ ************ M-F 8AM-5PM, CST and they will gladly remove your name from our mailing campaign.We are sorry for any inconvenience.
Horrible business model that takes advantage of less knowledgeable people by pretending to be officially associatrd with your cars actual manufacturer warranty. They are not. They just use the mail to try and pretend they are affiliated with the person you bought the car from, but they are not. Do not use.
Business response:
To Whom This May Concern:Evercare Direct works with dealerships nation wide to help consumers get their vehicles repaired. The mailer you received is an opportunity to extend the warranty on your vehicle.I have tried pulling your name in our data base but was unable to. Please call our customer service department @ ************ M-F 8AM-5PM, CST. and they will assist you with removing your name from our mailing campaign.Thank you.
I fell victim to the deceptive mailings by this company. They (***** - customer service manager) admitted on the phone call that they know their mail has a deceptive theme as they attempt to represent the auto company your car was purchased through. Their best practices are in bad faith. By using the "ticking time bomb" method used in their letter, this company feeds on those that *** not be knowledgeable or aware that they are already covered. This is false advertising and a stand needs to be taken against these practices a... read more
Business response:
To Whom This May ****************** calls are recorded for quality assurance. I was not able to pull your account up in our data base by your name. Please call our customer service department @ ************ M-F 8AM-5PM, CST so we can address this with the agent you spoke to. Regarding the coverage, we aim to offer comprehensive protection for our customers' vehicles. We regret if you found the process of obtaining coverage to be inconvenient.We appreciate your feedback and will take it into consideration as we work to improv... read more
Seems like a big scam company. I constantly receive letters from them for my 2011 ***** Element. I never had that years car. Guess this time they realized that and sent another letter for my 2017 ***** Element. But guess what. ***** stopped making the Element in 2011
Business response:
To Whom This May ***************** obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners.Your name has been removed from from our mailing campaign.We are sorry for any inconvenience.Thank you.
This company is a BIG SCAM and should be against the law. They send out fake warranty notices, how you can save on repairs/maintenance on services. They talk to you into paying for something YOU DO NOT NEED!!. My vehicle is brand new, and still has 3 yrs of factory warranty left. They were suppose to send me an email and a letter with information of their services which I never received.If you get a letter in the mail, BURN IT, SHRED IT OR what ever you need to with the **** S*** letter.
Business response:
To Whom This May ***************** apologize for any inconvenience. You should of received your paperwork in the mail. We do not know if a customer has not received their paper work, unless they call the customer service department. I do want to assure Evercare Direct is not a scam. We work with dealerships nation wide. Please call our customer service departmenet @ ************ M-F 8AM-5PM, CST and they will assist you with the paper work.We apologize for any inconvenience.Thank you.
Very deceptive mailings. They are NOT the *** (original equipment manufacturer). Their name only appears in the small print. Shame on their marketing team.Buyer be AWARE!
Business response:
To Whom This May ******************** you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced. We take reviews like yours seriously as they help us identify areas where we can improve our services.The mailer you received is an offer to extend the warranty on your vehicle.If you call our customer service department @ ************ M-F 8AM-5PM, CST they will gladly assist you with removing your name from our mailing campaign.We are sorry if this has caused you any inco... read more
My brother is 90 and has dementia. He purchased an extended automobile warranty on a brand new car for $4,800. He did not need the warranty but after speaking to the sales associate he decided to make the purchase. Since I oversee some of his spending, we immediately mailed a letter to Evercare to dispute the purchase and ask for a refund (as per their refund instructions in the contract). We received a call from a sales associate from Evercare who explained that we would receive a pro-rated refund in November of 2023. We se... read more
This company is a scam and should be against the law. They send out fake warranty notices, trying to scam you into paying for something you DO NOT NEED!!. My vehicle is brand new, and still has 2.5 yrs of factory warranty left. No where do they say that this is an optional. It's a scare tactic that unfortunately probably works all to often....
i called them today because i got several letters, the final one came in pink, and said immediate response. So i called and they talked so fast and sent me over to the financial person who spoke really fast, and basically said if I dont get this coverage, i would be spending thousands of dollars if my car broke. He said he would give me a cheap down payment, but then my monthly payments would be **** near 300 dollars, i told him that i would not be able to afford those payments. He said well you can call back in a month and ... read more
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.2 star rating with 156 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is closed now. It will open tomorrow at 9:00 a.m.