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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been consistently calling them to remove me from their mailing list. This has to be considered harassment at this point. Every time I call and ask to be removed or to speak with a manager they do not respect me and continue to harass me via mail. No idea how they got my information, probably bought it from a database but regardless this is a huge annoyance and they are not respecting boundaries by continuing to disregard common decency. No matter how much I ****** and search on reddit for advice, its basically impossi... read more
I keep receiving letters saying I have a 2023 ***** Colorado which I in fact do not. It even has a partial VIN number. Either someone used my info to buy a truck or they got wrong information somehow. Im tired of the wasted paper and time I spend on it. I wish there was a way to unsubscribe. ???????
Business response:
To Whom It May Concern:3rd party agencies that sell our policies obtain information from a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. I have confirmed that you have been removed from our list per your request. We apologize if this caused you any inconvenience. Thank you and have a great day.
SCAM LETTER IN THE MAIL.... They don't even have the correct information so i knew something was fishy.
They sent me a letter implying official status on the warranty of my car. I had to read all the fine print to even find out which company sent it.
This company sends very misleading and predatory lettes. Evercare is a pure scam & absolutely fraud. Information provided by Rep was wrong, fake & tactics used by Reps was nothing but cheating practices. Please stay clear of this scammer.I have to choose 1 star because didn't have an option for giving it negative stars.
Business response:
To Whom It May ******************** you for bringing your concerns to our attention regarding your experience with our business. We strive for transparency and honesty in all our interactions. We assure you that we do engage in any fraudulent or deceptive practices. We would like the opportunity to address your specific concerns. If you could call customer service at ************ someone would be happy to help. Thank you.
If there were 0 stars for this review that what I will rate it. Horrible phone customer service when you call to inquire about the offer coverage letter received. 2 different calls with 2 different outcomes in cost. Phone person ********* just pushes you to get the $395 in order to send you a hard copy information on the coverage there is no website to review it. Its the $395 or nothing and the decision has to be done while you are on the phone with him. I told him in 1hr I can call back with the Vin number once my wife gets... read more
Business response:
To Whom It May ************************ you for bringing your concerns to our attention regarding your experience with our business. We strive for transparency and honesty in all our interactions. We assure you that we do engage in any fraudulent or deceptive practices. We would like the opportunity to address your specific concerns. If you could call customer service at ************ someone would be happy to help. Thank you.
This company sends predatory looking letters asking to immediately contact them about the "vehicle service contract."
This company sent a letter to me about a factory warranty. I called to see what was this about. Then they proceeded to TRY and pressure me into paying for a warranty without anything to look over. Of course it didnt work. They were extremely rude and had an attitude like I need to pay them or else. SMH
Remove me from mailing list. There are legitimate ways to solicit business & these letters are not them. May your mailbox be filled with complaints. Please seek your mothers forgiveness.
Business response:
To Whom It May Concern:Evercare Direct is the administrator of vehicle service contracts.We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information from a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list. Thank you and have a great day.
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.5 star rating with 182 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is closed now. It will open tomorrow at 9:00 a.m.