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EverDry Toledo
- Contractors
- Toledo, OH
About this business
Location details
2930 Centennial Rd, Toledo, OH, 43617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
A salesperson from your company came to my door today without a face mask to tell me he would put his card in my mail box. In light of the COVID-19 pandemic, this was not appreciated. The employee was within 6 feet of the doorway and myself which is prohibited under the current Stay Safe Order https://coronavirus.ohio.gov/static/publicorders/Directors-Stay-Safe-Ohio-Order.pdf and with exceptions, which the employee may have had, businesses are required to require employees to wear face masks. He first asked if I was the home... read more
Business response:
Holly, we do understand your concern. Our employees are required to follow strict guidelines including wearing a face mask or covering and staying at least 6 feet back at the door. They have been made aware of this and we are sorry in your situation this did not happen. We are taking this seriously, but we are also are taking the health of homes we serve seriously, especially during all this rain. It's our mission to keep homes healthy and that starts with keeping foundations dry. If you don't feel comfortable talking face t... read more
Very disappointed. In our hometown while the governor is suggesting people to stay home and keep away from others a sales person was going door to door in our neighborhood today. When called to speak to them about this. My wife was told that they would continue no matter what until the governor shuts them down. In a time like this it is not only very unprofessional but is also in very bad taste.
Business response:
Todd, We are taking many precautions at this point in time to make sure our staff and our customers stay healthy. Our staff is given the complete choice to stay at home if they feel they should, but some still want to work. Many still don't know what this all entails and we are a business that has faith over fear that this will be okay, though we are checking temperatures, keeping those who have traveled away from work at this time, and making sure anyone who is showing any signs of symptoms stays at home. We have a respons... read more
dont trust!! stay away!! This guy comes to my door in awful weather and I entertained him because I live in a high water area. we spoke for 30 mins in my home. we agreed on a time for him to send a crew out for a supposedly free inspection. A woman in the office before he left spent another 30 mins on the phone trying to get me to change the time and asked repeat questions. personal invading questions. i had a bad feeling there but did not cancel. on a Saturday I get a call from a younger guy asking all the same questi... read more
Business response:
Our General Manager was able to contact Mr. Schrader today and have a pleasant conversation. We want to note questions we do ask over the phone are in the best interest of the home owner. We make sure we have the right information down (address/location, home owners names, etc.) so we can best serve them. It has always been a part of our policy to make sure all interested parties of the home are present at the time of the inspection so everyone can have the proper information.
May 2018 Everdry came out to do my mom’s crawl space. Took advantage of my elderly mother. She was concerned that she wouldn’t be able to pay the financing and her mortgage. Whoever it was that talked to her said they would pay off her mortgage and add it into her financing. They (Everdry) cut her a check. Wasn’t the full amount of the mortgage and no where in the financing does it state anything about paying the mortgage. For the first year her payment is decent at 6.8%. The end of May 2019, the payment will double at 13.99... read more
Two years ago Everdry fixed my “flooding” crawl space. I guess they don’t fix the water that comes out of the crawl space to the lawn Still can’t seem to get it right. I have standing water in my yard
Business response:
Hi Christine - Thanks for taking the time to reach out to us. I've shared this information with the correct team and you should expect a call today from our Findlay Service Manager.
RecommendedWe bought our house six years ago in Clinton, Michigan. The previous owner had an issue with flooding approximately two years before they sold the house. They hired Everdry to put drain tile along interior and Exterior basement walls to help prevent basement flooding in the future. It has been approximately eight years since the basement flooded and as the current owner we haven’t had any issues with flooding, mold, mildew smells or foundation problems.~AS
Business response:
That's wonderful, Andrea! Thank you for sharing and for your recommendation.
#Everdry - my husband and I have been trying to get ahold of you since March to finish the job you started in December. Calls and messages go unreturned. Please make this right, your services are not inexpensive and we are extremely disappointed in the fact that we have been paying for a job that is still unfinished 7 months later. #badcustomerservice #disappointed #dosomethingtorightthewrong #returnourmessages
Business response:
We apologize, the Manager did call today and left a message for you. Please call the Findlay Office at 567-455-5123 and ask for Darrell he will get this taken care of for you. Sorry for the delay and will get your concerns taken care of.
Business response:
Hi Chris - Please contact us and let us know your reasons for the low rating. It's our goal to help homeowners reclaim their basement space! https://www.everdrytoledo.com/contact.php
My family and I are living in a home previously owned by my mother. She had Everdry work done in the basement and the sump pumps were under warranty. One of them stopped working and so she called for them to come check it out. The worker, Scott, came way earlier than expected, normally a good thing, but today totally threw everything off. Our basement is under construction and only half of it has power run at the moment and the half with the pump doesn't have any. My fiance had previously run an extension cord to run the pum... read more
Business response:
Hi Leslie - Thank you for taking the time to bring this to our attention. I've shared your information with our Customer Service Manager. We will be in touch.
Frequently asked questions about EverDry Toledo
How is EverDry Toledo rated?
EverDry Toledo has a 4.7 star rating with 2,436 reviews.
When is EverDry Toledo open?
EverDry Toledo is open now. It will close at 8:00 p.m.