Everdry Waterproofing of Upstate New York

Nancy E. 

on Home Advisor

3 years ago

We needed our sump pump replaced . I called told them the problem they were quick and efficient very happy with how all was handled 

Kathleen Z. 

on Home Advisor

3 years ago

Communication frustrations but excellent work. The initial inspection was timely and thorough and the salesman took his time explaining the process to us. He did not, however, mention the use of the a third party plumbing company (something I realize is county-specific). Communication leading up to the work was poor; I was surprised when plumbers showed up at my house. I had to call Everdry to confirm when they would be coming and why a third party was involved. I rarely was able to get an answer and had to wait for a callba... read more

Jeff D. 

on Home Advisor

3 years ago

Thank you to Malcolm and his crew for giving us a dry basement. Great communication, finished it in 3 and half days instead of five. 

Jeremy B. 

on Home Advisor

3 years ago

Adam was on time quick and Professional. 

Steve S. 

on Home Advisor

3 years ago

I had a new sump pump auxiliary battery installed this month...Josh arrived on time & was very efficient...he was gone in about 15 minutes... very satisfied... 

Ron O. 

on Home Advisor

3 years ago

Had an issue with one of my three sump pumps. The appointment was made with a two hour arrival window. I received a call from Josh that they were 45 minutes away. He and Chandler arrived on time , quickly diagnosed the problem and the repair was done quickly and efficiently. Josh explained everything and he and Chandler ran the pump several time so show me it was operating properly. 

Stephanie K. 

on Home Advisor

3 years ago

Josh, arrived on time and was courteous and friendly. He explained the problem and replaced a broken sump pump. He also checked all other pumps and easy breeze to insure they were all in working order. He also reconnected an outside drainage pipe that had become disconnected. Thank you, Josh! 

Christine A. 

on Home Advisor

3 years ago

Giving Josh 5 stars. He was very professional, courteous and polite, arrived on time, cleaned up after himself, and provided explanation on the issue. He was able to identify and clear up what was causing the issue and replaced the floating device very quickly and efficiently. He informed me of important details so I know what is going on. No payment out of pocket for the work they have done as we were paying the yearly warranty. Definitely worth it. 

Thomas O. 

on Home Advisor

3 years ago

I'd say that the crew was friendly and courteous. They kept us informed of the steps and what they were doing. Also very helpful in moving large heavy items that we could not manage. They would let us know what time they'd be here and they were here on time.