Everdry Waterproofing of Upstate New York's cover image

This profile has been claimed by the business owner or representative.

Everdry Waterproofing of Upstate New York

4.6

About this business

Location details

12 Pixley Industrial Parkway Door #34, Rochester, NY, 14624, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.61,764 reviews
Select a rating
Kathleen Z.'s profile image
Kathleen Z. 
3 years ago

Communication frustrations but excellent work. The initial inspection was timely and thorough and the salesman took his time explaining the process to us. He did not, however, mention the use of the a third party plumbing company (something I realize is county-specific). Communication leading up to the work was poor; I was surprised when plumbers showed up at my house. I had to call Everdry to confirm when they would be coming and why a third party was involved. I rarely was able to get an answer and had to wait for a callba... read more

Business response:

Sometimes feedback is hard to hear but needed. Thank you so much for your kind words, Kathleen. We really appreciate you taking the time to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York. 

Nancy E.'s profile image
Nancy E. 
3 years ago

We needed our sump pump replaced . I called told them the problem they were quick and efficient very happy with how all was handled 

Business response:

Thank you so much for your kind words, Nancy. We really appreciate you taking the time to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York. 

Kathleen Z.'s profile image
Kathleen Z. 
3 years ago

Communication frustrations but excellent work. The initial inspection was timely and thorough and the salesman took his time explaining the process to us. He did not, however, mention the use of the a third party plumbing company (something I realize is county-specific). Communication leading up to the work was poor; I was surprised when plumbers showed up at my house. I had to call Everdry to confirm when they would be coming and why a third party was involved. I rarely was able to get an answer and had to wait for a callba... read more

Business response:

Sometimes feedback is hard to hear but needed. Thank you so much for your kind words, Kathleen. We really appreciate you taking the time to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York. 

Jeff D.'s profile image
Jeff D. 
3 years ago

Thank you to Malcolm and his crew for giving us a dry basement. Great communication, finished it in 3 and half days instead of five. 

Business response:

Hi, Jeff. Your feedback is highly appreciated. Thank you for the review! 

Jeremy B.'s profile image
Jeremy B. 
3 years ago

Adam was on time quick and Professional. 

Business response:

Hi, Jeremy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Steve S.'s profile image
Steve S. 
3 years ago

I had a new sump pump auxiliary battery installed this month...Josh arrived on time & was very efficient...he was gone in about 15 minutes... very satisfied... 

Business response:

Hi, Steve. Thank you so much for leaving us a review! 

Ron O.'s profile image
Ron O. 
3 years ago

Had an issue with one of my three sump pumps. The appointment was made with a two hour arrival window. I received a call from Josh that they were 45 minutes away. He and Chandler arrived on time , quickly diagnosed the problem and the repair was done quickly and efficiently. Josh explained everything and he and Chandler ran the pump several time so show me it was operating properly. 

Business response:

Hi, Ron. We are thrilled to learn that you had a positive experience with us! 

Stephanie K.'s profile image
Stephanie K. 
3 years ago

Josh, arrived on time and was courteous and friendly. He explained the problem and replaced a broken sump pump. He also checked all other pumps and easy breeze to insure they were all in working order. He also reconnected an outside drainage pipe that had become disconnected. Thank you, Josh! 

Business response:

Thank you so much for your kind words, Stephanie. We really appreciate you taking the time to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York. 

Stephanie K.'s profile image
Stephanie K. 
3 years ago

Josh, arrived on time and was courteous and friendly. He explained the problem and replaced a broken sump pump. He also checked all other pumps and easy breeze to insure they were all in working order. He also reconnected an outside drainage pipe that had become disconnected. Thank you, Josh! 

Business response:

Thank you so much for your kind words, Stephanie. We really appreciate you taking the time out to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York 

Frequently asked questions about Everdry Waterproofing of Upstate New York

How is Everdry Waterproofing of Upstate New York rated?

Everdry Waterproofing of Upstate New York has a 4.6 star rating with 1,764 reviews. 

When is Everdry Waterproofing of Upstate New York open?

Everdry Waterproofing of Upstate New York is closed now. It will open tomorrow at 8:00 a.m.