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Everdry Waterproofing of Upstate New York
- Contractors
- Rochester, NY
About this business
Location details
12 Pixley Industrial Parkway Door #34, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After noticing the pump the sump pump was making weird noises I called and the repair team came and repaired the problem quickly. I am very happy with Everdry's service.
Good service. One thing... guys didn't wear booties.
Business response:
Thank you for the review.
Because we have the warranty for life, we did not have to pay for the new sump pump.
Business response:
Jerry, we appreciate you taking the time to give us such a great review!
Great customer service!
Business response:
Hi, Elmer. Thank you so much for rating your experience with us so highly!
I actually hired Everdry a few years ago to waterproof my basement and install a sump pump. They did a great job. I called them last fall because my backyard was becoming a marsh due to the output from the sump pump. They sent someone out a few days after I called to investigate the problem. He said they would extend the discharge pipe further away from the house. They sent a team out in early January but they couldn't complete the job because the yard was too wet. They rescheduled for March 28th. They called to confirm the ... read more
Business response:
Carol G., we are thrilled to hear you have had an excellent experience with our team. We will be here for you for the lifetime of your home! Can't wait to continue serving you.
Communication frustrations but excellent work. The initial inspection was timely and thorough and the salesman took his time explaining the process to us. He did not, however, mention the use of the a third party plumbing company (something I realize is county-specific). Communication leading up to the work was poor; I was surprised when plumbers showed up at my house. I had to call Everdry to confirm when they would be coming and why a third party was involved. I rarely was able to get an answer and had to wait for a callba... read more
Business response:
Sometimes feedback is hard to hear but needed. Thank you so much for your kind words, Kathleen. We really appreciate you taking the time to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York.
We needed our sump pump replaced . I called told them the problem they were quick and efficient very happy with how all was handled
Business response:
Thank you so much for your kind words, Nancy. We really appreciate you taking the time to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York.
Communication frustrations but excellent work. The initial inspection was timely and thorough and the salesman took his time explaining the process to us. He did not, however, mention the use of the a third party plumbing company (something I realize is county-specific). Communication leading up to the work was poor; I was surprised when plumbers showed up at my house. I had to call Everdry to confirm when they would be coming and why a third party was involved. I rarely was able to get an answer and had to wait for a callba... read more
Business response:
Sometimes feedback is hard to hear but needed. Thank you so much for your kind words, Kathleen. We really appreciate you taking the time to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York.
Thank you to Malcolm and his crew for giving us a dry basement. Great communication, finished it in 3 and half days instead of five.
Business response:
Hi, Jeff. Your feedback is highly appreciated. Thank you for the review!
Frequently asked questions about Everdry Waterproofing of Upstate New York
How is Everdry Waterproofing of Upstate New York rated?
Everdry Waterproofing of Upstate New York has a 4.6 star rating with 1,798 reviews.
When is Everdry Waterproofing of Upstate New York open?
Everdry Waterproofing of Upstate New York is closed now. It will open at 8:00 a.m.