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Everdry Waterproofing of Upstate New York
- Contractors
- Rochester, NY
About this business
Location details
12 Pixley Industrial Parkway Door #34, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When we purchased our home, we were pleasantly surprised to find a great waterproofing system installed in our basement by a previous owner. We maintained the service agreement renewable warranty, which could be a lifesaver financially speaking. Just this week, we had Josh from Everdry Waterproofing service our system for an annoying noise we were hearing from one of our sump pump. When we called, the assistant (Emily) was courteous and promptly scheduled the service visit. Josh not only came on time but also gave us a court... read more
Business response:
Beatrice, Thank you for the positive review! We are pleased to learn that our team members were able to provide answers to all of your questions and that we delivered to you the top-notch service for which we are known. We appreciate you sharing your experience, the value in the renewable service agreement and we look forward to many more years having you as part of the Everdry Family. Many Thanks, Everdry Waterproofing of Upstate NY.
Everdry was very accommodating by being very flexible with the appointment time The technician was courteous,, efficient, and was able to solve the issue quickly. I appreciate the excellent service.
Business response:
Hi, Rosemary, We appreciate the rating, and are glad we could provide you with a positive experience! Gratefully, Everdry Waterproofing of Upstate NY.
Very pleased with Everdry. Our foreman was Richard and he was very proactive about letting us know what they did each day. I was particularly happy about how they would create a plastic barrier every day to prevent the dust from coming into the house, but they would take it down at the end of the day and clean up so we didn't feel like we were living under construction. Now that the work is over, the basement feels a lot drier and you can definitely smell the difference.
Business response:
Julia, I would like to extend on behalf of our entire organization our gratitude for choosing us. Your comments regarding our business are most appreciated. We are thrilled that you feel led to share your comments with fellow consumers. Welcome to the Everdry Family! Best Regards, Everdry Waterproofing of Upstate NY.
I have had Everdry ever since I bought my house and the technician Josh who always comes out is very knowledgeable and polite and always willing to answer any questions I have.
Business response:
Brendan, We are happy to have you as part of the Everdry Family. We truly appreciate you taking the time to share your glowing feedback regarding Josh and about the service he provided you with. Many Thanks, Everdry Waterproofing of upstate NY.
I've only had it for a week but I can already notice a difference no more musty basement smell and it looks great the new sub pump works like a charm .
Business response:
Linda, Every review like yours helps us get the word out that we represent great value and caring service. Thank you, Everdry Waterproofing of Upstate NY.
We called EverDry to inquire about a basement ventilation system called EZ Breathe. Each and every employee we dealt with were highly informative, friendly and professional. First, Mike came to our house to inspect the basement and surrounding area outside. He explained how the EZ Breathe System works and we ordered the system. Several days later Josh installed the system and gave us specific but simple instructions for operation and care of the unit. We are extremely pleased with EverDry and their team! Definitely 5 STARS .... read more
Business response:
Sandra, Thank you for relying upon us to deliver the product you needed, the service you required, and for the five-star review. We appreciate you sharing your positive feedback and recommending us! Best Regards, Everdry Waterproofing of Upstate NY.
Everdry waterproofed our basement years ago and we have been very pleased with the results. We called Everdry recently to come and look at an area in the basement where we noticed water on the floor after a heavy rain. Miguel came and made the necessary adjustments to fix the problem. He came during the time he was scheduled to come, he explained what he would do, was efficient in completing the work and showed me the area upon completion. We have been very pleased with the company's attention to customer satisfaction.
Business response:
Diane, We value your years with us more than words can express, and it's a true honor to know we delivered the service you required. Your description of the dedicated, helpful service you've received from our team is truly wonderful to read, and we are glad you appreciate our efforts. Please know that we will continue working hard to make sure your experiences are always top-notch. Gratefully, Everdry Waterproofing of Upstate NY
Josh was really friendly and courteous, he went right down to take care of the problem and knew exactly what the problem was. He switched out the issues for me and even made sure everything else was set and up to date.
Business response:
Rosemary, We take great pride in providing our homeowners with superior quality service. We are pleased to learn that Josh did a fantastic job addressing the issues. Thank you for the positive review! Best Regards, Everdry Waterproofing of Upstate NY.
My sump pump was not working properly, Miguel was very professional and courteous. he came in and replaced the float and then checked the pump and the back up pump.
Business response:
Alan, Thank you for your wonderful description of the service Miguel provided you with. We work very hard to provide reliability and friendly service. Sincerely, Everdry Waterproofing of Upstate NY.
Frequently asked questions about Everdry Waterproofing of Upstate New York
How is Everdry Waterproofing of Upstate New York rated?
Everdry Waterproofing of Upstate New York has a 4.6 star rating with 1,764 reviews.
When is Everdry Waterproofing of Upstate New York open?
Everdry Waterproofing of Upstate New York is closed now. It will open tomorrow at 8:00 a.m.