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Everdry Waterproofing of Upstate New York
- Contractors
- Rochester, NY
About this business
Location details
12 Pixley Industrial Parkway Door #34, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had everydry waterproofing fix our basement awhile back. They installed a french drain in the basement, sealed the outside, installed the easy breath and installed a crock. We have been very happy. A few weeks back we had a drunk driver hit the house which started causing issues. Because everydry has great customer service they came out and assessed and fixed the damage. Plus fixed some other areas that they figured would cause additional issues later. They are professional, on time and easy to work with.
Business response:
Christopher, Thank you for relying on us to deliver the product you needed, the service you required, and for the five-star review. We appreciate you sharing your positive feedback. Our service team prides itself on consistently providing our customers with fast, friendly service and we are pleased to learn that we continue to achieve this goal. It is our pleasure to be of service to you and your family. Thank you for choosing us! Gratefully, Everdry Waterproofing of Upstate NY.
The service performed was the application of StablWall to a bowing wall of our basement. Gerry did an excellent job, from explaining the process, warranty, and paperwork to applying the product. The cleanup was excellent as well. In total, he made 4 trips to our home, and was always on time. This is the second time we have used Everdry services. The first time was to have a trench dug around the inside perimeter of our basement to prevent water seepage. This was around 4 years ago, and we haven't had a drop of water since. T... read more
Business response:
Anthony, First and foremost, thank you for being a loyal customer and trusting us for your basement needs. We appreciate you sharing your experience and we are pleased to learn that our team has been providing you consistent, quality service. We always strive to provide our customers with efficient service and look forward to meeting this goal with every visit. Thank you for choosing us! Best Regards, Everdry Waterproofing of Upstate NY.
Everdry was excellent from the first phone call. they honored the warranty from a previous owner did the assessment and work in a timely matter. Miguel was so nice!
Business response:
Beth, Thank you for sharing with the online consumer community your positive experience with our business and the service you received. Thank you, Everdry Waterproofing of Upstate NY.
Josh was very polite, he explained everything to me that had to be done, and did what he was supposed to do in a quick amount of time!! He was very helpful and extremely courteous.
Business response:
Karen, We truly appreciate you taking the time to share your glowing feedback regarding Josh and about the service he provided you with. Many Thanks, Everdry Waterproofing of upstate NY.
I called Everdry under our warranty to come and fix an issue with my front porch. They were prompt and very friendly. Great customer service. I would recommend them for all of your waterproofing needs.
Business response:
Jason, Your recommendation and patronage are truly valued by our team. Please let us assure you that the pleasure of serving you is all ours, and we're honored that you hold such a high opinion of our business. Thank you, Everdry Waterproofing of Upstate NY.
Everdry has been an amazing company to work with, the customer service has been beyond excellent from the very first phone call. (They were the only company that answered their phone when I was reaching out to various companies in the beginning, by the way!). Jim came out and did a thorough inspection of our basement and carefully explained the options they could offer us, there was no sales pressure though. When we decided to move forward, the communication throughout the process was excellent. We were left with no question... read more
Business response:
Nicki, Thank you for choosing us. It's always nice to learn that we have met the expectations of a homeowner and especially on something as important as your home. We never lose sight that you, as all of our homeowners, especially now due to the wonders of the web, have a range of options available to you when seeking out a business to meet your needs. Therefore, your praise means more than ever. Thank you, Everdry Waterproofing of Upstate NY.
Miguel who came out to do the job was great. His customer service skills was great. He did a awesome job on the work itself and cleaning after. The only complaint I do have is not receiving the pictures of the job that was shown to me.
Business response:
Alex, Thank you for your specific praise for the service you received from Miguel. Please know your comments will be shared with the team to continue our goal of providing every homeowner with an exceptional experience. Sincerely, Everdry Waterproofing of Upstate NY.
I have been an Everdry customer for over 20 years and any time that I have had a problem with water in my basement they have promptly solved my problems. Their staff is knowledgeable and great
Business response:
Geraldine, Thank you for sharing your positive experience with us. It is our pleasure to be of service and we are pleased to learn that we provided you with the excellent level of customer service over the past 20 years that we have become known for. Sincerely, Everdry Waterproofing of Upstate NY.
Great initial meeting. 1st phase of project completed second scheduled.
Business response:
Jennifer, Thank you for your exceptional review! We are pleased to be of service. Best Regards, Everdry Waterproofing of Upstate NY
Frequently asked questions about Everdry Waterproofing of Upstate New York
How is Everdry Waterproofing of Upstate New York rated?
Everdry Waterproofing of Upstate New York has a 4.6 star rating with 1,798 reviews.
When is Everdry Waterproofing of Upstate New York open?
Everdry Waterproofing of Upstate New York is closed now. It will open at 8:00 a.m.