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Everdry Waterproofing of Upstate New York
- Contractors
- Rochester, NY
About this business
Over 40 years of exceptional waterproofing, basement services and foundation repair in Rochester and Western NY With one of the most expansive service areas in New York, Everdry Waterproofing has worked hard over the past four decades to build a reputation of reliability, value and integrity.
Location details
12 Pixley Industrial Parkway Door #34, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everdry was excellent from the first phone call. they honored the warranty from a previous owner did the assessment and work in a timely matter. Miguel was so nice!
Business response:
Beth, Thank you for sharing with the online consumer community your positive experience with our business and the service you received. Thank you, Everdry Waterproofing of Upstate NY.
Josh was very polite, he explained everything to me that had to be done, and did what he was supposed to do in a quick amount of time!! He was very helpful and extremely courteous.
Business response:
Karen, We truly appreciate you taking the time to share your glowing feedback regarding Josh and about the service he provided you with. Many Thanks, Everdry Waterproofing of upstate NY.
I called Everdry under our warranty to come and fix an issue with my front porch. They were prompt and very friendly. Great customer service. I would recommend them for all of your waterproofing needs.
Business response:
Jason, Your recommendation and patronage are truly valued by our team. Please let us assure you that the pleasure of serving you is all ours, and we're honored that you hold such a high opinion of our business. Thank you, Everdry Waterproofing of Upstate NY.
Everdry has been an amazing company to work with, the customer service has been beyond excellent from the very first phone call. (They were the only company that answered their phone when I was reaching out to various companies in the beginning, by the way!). Jim came out and did a thorough inspection of our basement and carefully explained the options they could offer us, there was no sales pressure though. When we decided to move forward, the communication throughout the process was excellent. We were left with no question... read more
Business response:
Nicki, Thank you for choosing us. It's always nice to learn that we have met the expectations of a homeowner and especially on something as important as your home. We never lose sight that you, as all of our homeowners, especially now due to the wonders of the web, have a range of options available to you when seeking out a business to meet your needs. Therefore, your praise means more than ever. Thank you, Everdry Waterproofing of Upstate NY.
Miguel who came out to do the job was great. His customer service skills was great. He did a awesome job on the work itself and cleaning after. The only complaint I do have is not receiving the pictures of the job that was shown to me.
Business response:
Alex, Thank you for your specific praise for the service you received from Miguel. Please know your comments will be shared with the team to continue our goal of providing every homeowner with an exceptional experience. Sincerely, Everdry Waterproofing of Upstate NY.
I have been an Everdry customer for over 20 years and any time that I have had a problem with water in my basement they have promptly solved my problems. Their staff is knowledgeable and great
Business response:
Geraldine, Thank you for sharing your positive experience with us. It is our pleasure to be of service and we are pleased to learn that we provided you with the excellent level of customer service over the past 20 years that we have become known for. Sincerely, Everdry Waterproofing of Upstate NY.
Great initial meeting. 1st phase of project completed second scheduled.
Business response:
Jennifer, Thank you for your exceptional review! We are pleased to be of service. Best Regards, Everdry Waterproofing of Upstate NY
The company did the work 4 years ago and it has gone well. We have a very wet basement and the problem 99% gone and when a minor issue pops up they are very responsive and fix the issue. They had to come out twice last week and showed up the day I called. The first time they fixed a switch on a back up sump pump and the second time was to fix and issue cause by another plumber. Josh, who came to our home, was a great help.
Business response:
John, Thank you for both your patronage and for posting such generous comments regarding our business and service. We work very hard to ensure that we satisfy all our customers. Thank you for validating that we are accomplishing that goal. With gratitude, Everdry Waterproofing of Upstate NY.
They are professional and responsive. They take helping you To the next level. The technician that we saw Josh, said that itâ s like having a marriage with them because once you pay the annual contract fee they will fix water problems. I love these guys!
Business response:
Kristina, Thank you for your wonderful description of our service. We work very hard to provide reliability, a great product, and friendly service. To us, it is the very least we can do for each and every one of our precious customers. Thanks again. Sincerely, Everdry Waterproofing of Upstate NY.
Frequently asked questions about Everdry Waterproofing of Upstate New York
How is Everdry Waterproofing of Upstate New York rated?
Everdry Waterproofing of Upstate New York has a 4.9 star rating with 1,725 reviews.
When is Everdry Waterproofing of Upstate New York open?
Everdry Waterproofing of Upstate New York is closed now. It will open at 8:00 a.m.