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Over 40 years of exceptional waterproofing, basement services and foundation repair in Rochester and Western NY With one of the most expansive service areas in New York, Everdry Waterproofing has worked hard over the past four decades to build a reputation of reliability, value and integrity.
12 Pixley Industrial Parkway Door #34, Rochester, NY, 14624, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Way over priced
For over 4 years, 14 visits, destroying my flower beds and our basement still got water. I mentioned numerous times about bringing a transit out as the water was backing up,...when it rain the water came out of the drains we put in when the foundation was put in but not their drains that was above the foundation drain. We are on a hillside and one cannot eyeball the drains, they should of bought out a transit. But they kept blowing me off, if it was because I was a female I am not sure. One time the so call boss even got sma... read more
We received a somewhat high-pressure sales pitch after seeing them highly recommended. We do not ever have standing water in our basement but get a little moisture here and there, so I was not in a huge hurry to get this done, but I did also wanted to seal up the walls to help prevent mice from getting in. What the salesperson promised me, as far as expectations of the work they would do, was enough to get me to sign on as a fill-in job at a lower rate. I signed the contract in August and was told they would brush out any lo... read more
We had a terrible experience. They have a high pressure sales pitch and terrible work. I had to fire them and hire another contractor to repair the damage they did. They are the worst experience I ever had with home improvement. Do not hire them!
Botched job in basement and outside. They show you one material and then they put another saying it is better. They put crawl space plastic on my basement walls instead of the vinyl. There was no price reduction on the product. The spout that releases the water outside is too close to my house ruining my yard. They said they will connect so it can flow into the sewer, that is a lie. The drain popping they used was different then what the salesman said. They installed the air purifier in my an old basin well I had said that i... read more
Everdry waterproofing did an ok job for the amount of work they had to do. But there project management was very poor we were told 3-4 days for completion it turned into 9 days with one excuse after another why they could not send a full crew or work a full day. By the time they got done we were glad it was finally over with. So we thought. But since the completion of the job, they came here 3 times to fix various minor issues. Most likely due to management rushing to finish the job. Over all the crew worked very hard. And t... read more
They are available when the sump pump fails. They replaced it and put in a check valve for us.
Our contract was signed 06/05/2018 for the interior and exterior "drainage system" with Everdry. From the moment our signature went onto that paper, it was the equivalent of signing our own death warrants. This complaint is filed under Customer Service Issues for the mere fact that there is no option to select for unprofessional, unreliable, and failure to provide services. After our initial signatures were on the contract the company wanted to make several other appointments because they "forgot to have us sign just this on... read more
Spent over $18K to have my basement waterproofed. Large team of guys to do the job, but not a single one actually cared what they were doing. Everything was fine in the basement for 3.5 years. This year, our battery died (it took 4 calls to the office just to get anyone to talk to me) and the people the came were clueless. Now we have water seeping into our basement. Again, 4 calls and more than 2.5 days before I could talk to someone. They won't send an 'inspector' for 2.5 more days, and then it's likely going to be a week ... read more
Everdry Waterproofing of Upstate New York has a 4.6 star rating with 1,898 reviews.
Everdry Waterproofing of Upstate New York is open now. It will close at 5:00 p.m.