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12 Pixley Industrial Parkway Door #34, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our sump pump started making a funny noise around 11:00pm on Friday night. Went to have a look and saw steam or "smoke" rising out of the crock pot, unplugged it. Phoned EverDry on Saturday morning, and they sent someone out on Monday. The technician, a very pleasant fellow named Tavaris, arrived exactly when he was expected, and like all Wizards identified and fixed the problem in less than an hour. Turned out it was a faulty Float Switch, replaced free of charge due to EverDry's Excellent warranty coverage.
Business response:
Thank you so much for your kind words, Jeremy. We really appreciate you taking the time out to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York
This is the 2nd home that we used Everdry. Having the warranty helped in selling the first property. Their quick response to a pump issue was very helpful. Their communication throughout the our job was great and the clean-up after was good.
Business response:
Thank you so much for your kind words, Scott. We really appreciate you taking the time out to share your experience with us. Cheers, Everdry Waterproofing of Upstate New York
Very professional and knowledgeable!
Business response:
Hi, Deon. Thank you so much for leaving us a stellar review!
Quick response & problem resolved easily. Great customer service. Never had an issue, they always got back to me right away.
Business response:
Hi, Keith. Happy to see you've had an excellent experience with Team EverDry!
I can very highly recommend EverDry Waterproofing. I had mine done Feb 2019 and everything has been great. I do keep up with the annual service contract. I recently called to have some regrading done and they came out promptly and no charge. Customer Service was very courteous and helpful. It was a pleasure to see the same foreman from the original job come back for the service. I was able to show him our finished basement and we are very confident that everything remains dry. Great experience!
Business response:
Thank you Teresa! It's been our pleasure serving you. We're thrilled to know you'd recommend team EverDry to others!
EverDry was great to work with! Tyler and his team explained everything each step of the way. After the initial work was done, two issues came up that could not have been foreseen. Manager came out both times to evaluate what needed to be done and the work was completed quickly and effectively.
Business response:
Hi, Stacey. Thanks for taking the time to share your positive experience. We truly appreciate it!
Tavaris was punctual, and courteous. first time issue with returning water in basement the entire everdry team was very helpful in getting the problem taken care of very quickly... highly recommend ... A. Herring
Business response:
Hi, Aleck. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Adam arrived on time, quickly diagnosed the problem, made the repair and was gone in under 45 minutes. He explained clearly the issue and was patient as he listened to my concerns and answered them.
Business response:
Hi, Laurie. Thank you so much for leaving us a stellar review!
We have a service plan with Everdry. We had an issue with the sump pump. They came out quickly to do the repair. We are very happy with the service we received.
Business response:
Hi, Deborah. Thanks for taking the time to share your positive experience. We truly appreciate it!
Everdry Waterproofing of Upstate New York has a 4.6 star rating with 1,720 reviews.
Everdry Waterproofing of Upstate New York is closed now. It will open tomorrow at 8:00 a.m.