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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Room was clean, but tv didn't work
Business response:
Dear Shelly, Thank you for your feedback. We’re glad to hear that the room was clean. We apologize for the inconvenience caused by the TV not working and understand how important it is to have fully functioning amenities. We are addressing this issue with our maintenance team to ensure it is resolved promptly. Your comfort is our priority, and we appreciate you bringing this to our attention. We hope to provide a better experience on your next visit. Sincerely,Hotel Management
Good
When I come into town I always stay at this extended stay,and this is the first time it’s been dirty.Overall stay was decent.The housekeeping is horrible.They don’t clean under the bed and there was what look like dried up bodily fluids on the bed skirt.There was also overflow of garbage in the back hall by our room. They need more help!!!
Business response:
Dear Dionne, Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. This is not the standard we uphold, and we will address these concerns with our housekeeping team to ensure proper cleaning procedures are followed. We appreciate your comments and will work to improve our service. We value your loyalty and hope to provide a much better experience on your next visit. Sincerely,Hotel Management
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 992 reviews.
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.