This profile has been claimed by the business owner or representative.
Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't like when I was locked out of room that had to wait until next mourning too full access again
Business response:
Dear Donald, Thank you for your feedback. We apologize for the inconvenience you experienced being locked out of your room and having to wait until the next morning for access. This is not the level of service we aim to provide, and we will discuss your concerns with our team to prevent it from happening in the future. Your comfort and satisfaction are important to us. We hope you’ll consider giving us another chance in the future. Sincerely,Hotel Management
Ok
Business response:
Dear Donald, Thank you for your feedback. We appreciate you taking the time to share your thoughts. Please provide more details about your stay so we can address the issues and improve our services. Your input is valuable in helping us enhance our guest experience. We look forward to welcoming you back in the future.Sincerely,Hotel Management
Needs updating
Business response:
Dear Arleica, Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. Therefore, we are sorry that our hotel did not meet your expectations, and we thank you for bringing these concerns to our attention. We always want to hear from our guests about how we can improve our services! Thank you once more, and we hope to see you again soon.Sincerely,Hotel Management
Clean, practical rooms
Business response:
Dear Jake, Thank you for your kind review! We're pleased to hear that you found our rooms clean and practical. Maintaining high standards of cleanliness and comfort is a top priority for us, and it’s wonderful to know that we met your expectations. We appreciate your feedback and look forward to the opportunity to serve you again. We hope to welcome you back to Extended Stay America soon!Sincerely,Hotel Management
We had 2 beds to sleep in. It was quiet. Unfortunately had no amenities and reeked of weed. Not even a coffee pot.
Business response:
Dear Karen, Thank you for your feedback. We’re glad to hear that you found the room quiet and the beds comfortable. However, we apologize for the issues you experienced with odors and the lack of amenities. We take such concerns seriously and will address them to ensure a better experience for future guests. Your comfort is important to us, and we hope to have the chance to provide a more enjoyable stay in the future. Thank you again, and we look forward to welcoming you back.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 988 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.