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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were very friendly and accommodating. We loved having the studio so we could do some cooking. We got so much more for our money than other places with just a bed. I don't think was anything we didn't like.
Business response:
Dear Bernie, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. We are glad you enjoyed your comfortable room with a fully equipped kitchen. It is wonderful to read that you also enjoyed our outstanding service and found us to be an excellent value. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests.It was a pleasure having you stay with us, and we hope you will choose us again!Sincerely,Hotel Management
This place was a blessing. We found it when it would not have been safe to keep driving. Thanks.
It needs to be updated. The AC was very loud when it was working.
Business response:
Dear Linda, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the AC noise. Your concerns are valuable to us, and we are actively working to address and improve the overall guest experience. Our team is dedicated to ensuring a comfortable and enjoyable stay for all our guests. Thank you for bringing this to our attention, and we look forward to welcoming you back to an updated and more peaceful environment on your next visit.Sincerely,Hotel Management
Great
Business response:
Dear Brenda, We are delighted you chose to stay with us at Extended Stay America. We are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management
staff was great
I was a little worried when I went to Checkin because lobby was dirty and worn. Several people came through, all with small dogs. The desk clerk was very nice and he checked the room first before assigning it and finding it dirty, checked a second room and finally assigned it. It took a long time. The room itself was clean, large and comfortable.
Business response:
Dear Ruth, Thank you for selecting Extended Stay America and taking the time to write a review. Your kind words noting our associates' gracious hospitality and satisfaction with our suite are much appreciated. We do apologize for any oversight in our hotel area and the delay in your check-in process. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
The man working at the front desk was so polite and went out of his way to make everyone feel welcomed and at home.
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 896 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.