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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel and grounds were clean. Staff was always nice and helpful.
Okay for the price and the rating…
Business response:
Dear Peter, thank you for the excellent review. We are glad that your stay was enjoyable and that we could exceed all of your expectations for a great price. We appreciate you taking the time to leave your kind remarks. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
We were traveling to attend an entertainment event at the nearby Blossom Center, and when booking the property we felt that it suited our needs based on ratings, distance, and price.From the exterior, the property looked great. We arrived at the front desk as other guests were told that their room would not be ready in time for checking in, but fortunately ours was. It was explained that they couldn’t staff their housekeeping department fully, & as I understand it they may be contracting out for those services. Upon check in... read more
Business response:
Dear David, thank you for choosing us. We are glad that our location was close to the event you wanted to visit. However, we are sorry for the cleanliness issues with your room and any oversight on our part. We understand how important it is to have not only a clean room but also one free of smoke. We have strict policies that prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Your notes have been shared with our housekeeping and maintenance team to review ... read more
Staff was very helpful and kind. Really enjoyed our stay.
Business response:
Dear Robert, thank you for staying at Extended Stay America. We were thrilled to read your comments about the excellent service you received from our staff and how they exceeded your expectations. It was our pleasure to host you, and we hope to welcome you again soon.Sincerely,Hotel Management
TV didn’t work properly. TV picture had gaps where picture would appear for a few seconds then go out, constantly. Was not worth the effort to even turn on the TV. The flier underneath the recliner was not vacuumed, had gritty dirt or food particles underneath.
Business response:
Dear Melvin, thank you for taking the time to post your review. We hope you will accept our apologies for the issues that inconvenienced you in your room. Thank you for bringing this to our attention. We will communicate with the housekeeping and maintenance team. On behalf of everyone here, we invite you to stay with us again the next time you are in the area.Sincerely,Hotel Management
Advertised a free breakfast but there was none. Free coffee in lobby was weak and other guest made the same comment.
Good stay Great stay. Spent two nights, and the hotel had all I needed. Clean room, comfortable bed, plenty of space, convenient location. Nothing fancy, but works great for the price.
Business response:
Thank you for being our guest at Extended Stay America. We strive to provide our guests with a comfortable stay at a great price, and a review like yours serves as encouragement. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was OK for a lower cost quick overnight stay. The Property was clean, and I felt comfortable there. You get what you pay for though, so don't expect anything more than a room, quiet location, friendly staff.
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 896 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.