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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The furniture and carpet and in need of replacing.....but you can tell they do try to keep up with the aging.
Business response:
Dear Brian, Thank you for being our guest. It is nice knowing you had a satisfactory time here and were pleased with the staff. However, we are sorry for not meeting all your expectations and for the few issues that disappointed you. We will discuss with the team to find out where we missed marks and how we can work on it. Guest satisfaction is always our motto. Please return so we can show you the hospitality you always deserve. Sincerely,Hotel Management
Great Affordability would definitely wanna be more efficient with water pressure and temperature And making sure rooms have towels and cups. But overall great experience
Business response:
Dear Ronnell, Thank you for your feedback. We’re delighted to hear that you found our hotel affordable and had a great overall experience. We appreciate your suggestions regarding water pressure, temperature, and ensuring that rooms are stocked with towels and cups. We will address these areas to enhance our guest experience. Your input is valuable, and we look forward to providing an even better stay at Extended Stay America on your next visit. Sincerely,Hotel Management
Lobby and elevator could have been cleaner. Smell throughout the whole place, but was adequate for my needs.
Business response:
Dear Stacie, Thank you for your feedback. We apologize for the cleanliness issues and the odor you noticed in the lobby and elevator. We take your comments seriously and are addressing these concerns to improve our facilities. We’re glad to hear that the accommodations met your needs despite these issues. Your input helps us make necessary improvements, and we appreciate you bringing these matters to our attention. We hope to provide a more pleasant experience on your next visit.Sincerely,Hotel Management
Room had an odor of smoke even though it was a non-smoking room. One of the drawers in the furniture unit was broken. Kitchen area was clean and nice.
Clean and easy to get to
Business response:
Dear Caitlyn, Thank you for your review. We're pleased to hear that you found our property clean and conveniently located. We strive to ensure a comfortable stay for all our guests and appreciate your positive feedback. We look forward to welcoming you back to Extended Stay America on your next visit.Sincerely,Hotel Management
I loved this room. Very cool desk, a full sized refrigerator and a luggage cart and an elevator.
Great place
Business response:
Dear Johnna, Thank you for your wonderful review! We’re thrilled to hear that you found our hotel to be a great place. Providing a positive experience for our guests is our top priority, and it’s gratifying to know that we met your expectations. We truly appreciate your feedback and look forward to welcoming you back to Extended Stay America for another fantastic stay in the future. Sincerely,Hotel Management
Adequate for one night
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 3.6 star rating with 1,474 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.